Associate Director, Alumni Clubs and Associations Job at HBS (Boston)

Job Description

Reporting to the Director of Alumni Clubs & Associations, the Associate Director is a key member of the HBS External Relations (ER), MBA, and Doctoral (EMD) team. The role supports a global network of 100+ Alumni Clubs and Shared Interest Groups led by more than 800 volunteer leaders. The team partners with internal stakeholders and club leaders to provide guidance on club operations, volunteer management, event and program execution, and strategies to strengthen alumni engagement.

Job Responsibility

Partner with the Director of Clubs & Associations to execute the Clubs Team strategic plan that aligns with overall alumni engagement and EMD priorities
Collaborate with Director of Clubs & Associations on relationship management with club presidents and board chairs in the School’s top 40 markets
Strategize and operationalize new ways to improve club governance, operations and management
Work with team to support existing technology platform
assess future technology landscape for Clubs & Associations operations
Execute individual portfolio of high-level engagement opportunities for enhanced alumni connections and overall ER goals through strong internal partnerships
Develop and oversee engagement metrics and data to measure ROI of the Clubs Team portfolio
Develop and oversee internal and external communications
Manage senior leadership relationships regarding activities related to the Clubs & Associations
Manage the Assistant Director
Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents

Requirements

Bachelor's degree required
Minimum of 7+ years of experience in community engagement, program development, marketing or comparable experience is required, preferably with some volunteer management collaborating with multiple stakeholders
Outstanding interpersonal, verbal and written communication skills, including the ability to effectively present information to varied audiences and engage high-powered alumni and faculty with confidence & tact
Exceptional project management and organizational skills and the ability to meet deadlines and adhere to strict schedules on multiple projects
Proven ability to manage multiple constituencies and initiatives simultaneously with a keen attention to detail, while keeping larger goals and objectives in mind
Ability to set priorities and manage diverse business activities while under deadline, pressure, and in sensitive situations

Nice to have

Ability to represent HBS and the University professionally both internally and externally
Demonstrated success in building and cultivating relationships with high powered c-suite level constituents, diplomacy in working with diverse populations
Must possess sound judgment, be resourceful, and demonstrate the ability to identify, analyze and solve problems
Adept at engagement strategy, marketing, volunteer management, content development, and collaboration across internal teams
Must be detail-oriented and efficient
Must be motivated to learn and flexible to change
Ability to work independently, get projects done by enlisting the cooperation of others and take ownership of work

What we offer

Generous paid time off including parental leave
Medical, dental, and vision health insurance coverage starting on day one
Retirement plans with university contributions
Wellbeing and mental health resources
Support for families and caregivers
Professional development opportunities including tuition assistance and reimbursement
Commuter benefits, discounts and campus perks

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Associate Director, Alumni Clubs and Associations

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