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This position sits in our Creative & Media craft. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through innovative digital marketing solutions. We plan, create and execute a variety of world class campaigns, from culture lead, social first content to award-winning integrated creative campaigns that have been built from data lead strategies and insights. Our clients include Just Eat Takeaway, Victoria's Secret, TikTok, The White Company, Meta, Pepsico, EasyJet and many more. The Associate Director - Paid Social will ensure their teams are set up to deliver work to the highest standard and ensure our relationships are structured both commercially and operationally to be profitable for the business. The Associate Director will be responsible for owning senior client relationships, overseeing complex projects and leading teams with excellent communication and collaboration skills. Due to us onboarding a new and exciting client here in the UK, we are looking for a talented Associate Director to lead the team and paid social for the account.
Job Responsibility:
Facilitate and oversee the development and delivery of paid media campaigns
Provide senior level guidance on client media strategy and execution within the media planning & buyers team
Work collaboratively with the Head of Media Strategy / Lead strategist on the account
Lead long term relationships with C-Level stakeholders for a key client
Support Client Business Directors and Head of Media Strategy to develop annual strategies for the existing client
Support with driving growth, uncovering upsell and cross sell of services within the client
Work in partnership with Business Directors and Account Heads to manage the current client relationship
Demonstrate an in-depth understanding of wider commercial context beyond profitability on projects
Support accounts team on improving processes and systems with Finance and Operations to maintain client profitability at all times
Oversee revenue forecasting and ensure appropriate trackers are up to date across the teams
Direct line management of members of the team
Mentor the team and act as a final escalation point on a set of specific clients
Actively initiate programmes to train, upskill, and develop the talent on the team
Partner and work closely with other department leads to align the best team configurations, strategies and processes
Support with demand and capacity management, help predict skill-set capacity or shortages and implement strategies to mitigate foreseen risks amongst pods
Requirements:
Extensive experience in media roles servicing clients, preferably in an agency environment
Experience working in a cross-functional management team
Experience managing large client and agency teams
Experience managing complex campaigns across creative, media and consultancy
Inspiring and able to create a proactive and energised team culture
Strong client relationship management skills, including experience working directly with director and C-level clients on strategy development
A solid understanding of the industry and changing client needs
Excellent project management skills, able to find the most efficient ways of working
Brilliant written and verbal English communication skills
Advanced problem-solving skills
Excellent organisational skills and high attention to detail
Excellent time management skills
Excellent presentation skills
Ability to react quickly within a fast-paced environment
Ability to remain focused under pressure and work under tight deadlines
What we offer:
A flexible, hybrid working policy
The choice of medical healthcare providers (Bupa or Medicash)
25 days holiday plus bank holidays and your birthday off each year
Company pension scheme
EAP scheme
Ride to work scheme
Enhanced family friendly policies
Buddy Program
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities
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