CrawlJobs Logo

Associate-Digital Product Management

americanexpress.com Logo

Amex

Location Icon

Location:
United States , New York

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

78000.00 - 124750.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The Product Enablement Team is part of the Partner & Product Enablement (PPE) organization within NAS and is responsible for the deployment strategy and operational requirements of our dynamic inventory of payment products including EMV, Tokenization, Debit, Digital Wallets, and Mobile Point of Sale. The successful candidate will serve as the central business contact to support product consultancy and drive internal and external partner support, while balancing the critical need for controls and risk mitigation, for the NAS product portfolio. This person will develop a deep understanding of product initiatives and exhibit strong subject matter expertise in key policies and processes.

Job Responsibility:

  • Develop a deep understanding of the product suite and define operational requirements for assigned products to support deployment across GMNS
  • Serve as a technical subject matter expert (SME) for assigned products, providing guidance and support to internal and external partners
  • Collaborate closely with Regional Partner Enablement teams, AMEX business and partner relationship groups, Product teams, and external stakeholders to ensure successful global launches
  • Oversee partner onboarding and certification processes, ensuring seamless integration of issuers, acquirers, and merchants across various products
  • Develop and maintain documentation, including FAQs, to support internal and external stakeholders
  • Support products throughout all stages of the transaction lifecycle, ensuring timely resolution by coordinating with internal teams, stakeholders, and support functions
  • Create product toolkits and resources to enhance agility and accelerate time-to-market
  • Analyze operational data to identify trends, anomalies, and opportunities for continuous improvement across product lifecycles

Requirements:

  • Strong understanding of the payments and card industry
  • Expertise in articulating product functionality and demonstrating technical acumen
  • Skilled at building strong relationships and collaborating across multiple business units
  • Excellent collaboration and communication skills, with the ability to coordinate internal teams to meet customer needs
  • Ability to learn new tools and processes and deliver consultancy to internal as well as external partners
  • Self-motivated and proactive, with a high degree of autonomy and accountability
  • Exceptional strategic, critical, and creative thinking to problem-solve obstacles and develop winning solutions
  • Passionate about new payments technology, innovation, and customer experience
  • Ability to effectively prioritize and manage the completion of tasks

Nice to have:

  • Understanding of tokenization is added advantage
  • Experience working with global, cross-functional teams is a plus
What we offer:
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Additional Information:

Job Posted:
January 19, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Amex - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Associate-Digital Product Management

Associate-Digital Product Management

This position partners closely with LOB’s, Risk, Compliance, Legal, Operations, ...
Location
Location
India , Gurugram
Salary
Salary:
Not provided
americanexpress.com Logo
Amex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5+ years of experience in product management, solution delivery, or technology delivery, with significant experience in Financial Crime, Risk, Compliance, or Regulatory domains
  • Understanding of FCRM concepts, including KYC/KYB, AML, sanctions, customer risk rating, investigations, controls, and regulatory obligations
  • Excellent communication skills, with the ability to engage with team members across Risk, Compliance, Technology, and Operations
  • Advanced degree in business, risk management, computer science, engineering, or a related field, or equivalent professional experience
Job Responsibility
Job Responsibility
  • Closely partner with stakeholders and teams to write functional requirements and user stories, with clear acceptance criteria and traceability to regulatory and control objectives
  • Support backlog refinement and agile delivery, ensuring stories are well-defined, prioritized, and aligned to roadmap milestones
  • Coordinate with Technology, Data, Analytics, Operations, Risk, and Compliance teams to clarify requirements, manage dependencies, and support delivery
  • Track progress, risks, issues, escalating blockers and supporting timely resolution across workstreams
  • Support UAT planning and execution, including test case definition, defect tracking, and validation of business, data quality, and control requirements
  • Provide support for structured stakeholder communication and reporting, including status updates, risks, dependencies, and upcoming milestones
What we offer
What we offer
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
Read More
Arrow Right

Senior Associate-Digital Product Management

This position sits within Customer 360, Enterprise Data Management & Products (E...
Location
Location
United States , Sunrise; New York
Salary
Salary:
89250.00 - 150250.00 USD / Year
americanexpress.com Logo
Amex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills, and a knack for data driven storytelling
  • Prior experience as a product analyst or product owner in digital data field with Agile/SAFe experience is a plus
  • 3+ years professional experience in product management is required
  • An analytical thinker that is able to focus on leveraging data to make informed decisions
  • Able to translate complex information into easy-to-understand concepts
  • Experience with agile product development methodologies and tools (JIRA, Rally, LPM, etc.) a plus
  • Creative thinker able to re-envision existing processes to support new product development and product improvements
  • Excellent communicator, comfortable working with multiple stakeholders
Job Responsibility
Job Responsibility
  • Possess excellent organizational skills including attention to detail, handling and prioritization multiple priorities, managing tight timelines
  • Strong work ethic with a global mindset
  • Represent the team in development processes to gather new requirements, understand dependencies and impact, clarify the team capacity and timelines, and provide project status updates
  • Ability to work independently and within a team
  • good communication skills with a "can do" attitude toward creative problem solving
  • Participate in Agile product development activities (Lean, SAFe, Kanban) including writing and refining features and user stories, documenting customer and technical flows, and validating software functionality
  • Maintain a record of roadmap and execution strategies with the team by understanding the dependency, timeline, and prioritization and working & communicating closely with stakeholders
  • Support delivery of key projects/product capability development efforts from ideation to launch and maintenance
  • Assist in defining, measuring and reporting on metrics related to product launch, process efficiency and performance
  • Be a passionate advocate for customers enabling our other product teams to meet their needs more readily
What we offer
What we offer
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
  • Fulltime
Read More
Arrow Right
New

Senior Embedded Software Engineer (C/C++)

As a Senior Embedded Software Engineer at Baxter, you will play a critical role ...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science or related engineering field
  • 7+ years of related experience in embedded systems, with a strong background in C/C++ programming
  • Experience in the Healthcare domain is desirable
  • Strong technical leadership and collaboration skills, with the ability to drive technical solutions and enable team success
Job Responsibility
Job Responsibility
  • Design, develop, and document software features or unit actors, ensuring high-quality solutions and adherence to technical standards
  • Drive technical design reviews at software architecture level, ensuring alignment with company standards and best practices
  • Lead software FMEA, technical risk mitigation, design review, unit test strategies, static code analysis, memory profiling, and thread modeling for components or features
  • Partner with the Architect and LSD to define technical solutions to business problems, ensuring alignment with company goals and objectives
  • Develop and execute technical solutions to complex problems, delivering high-quality solutions on tight schedules
  • Drive collaboration with internal and external stakeholders, enabling the team to adopt better processes, practices, and technical guidance
What we offer
What we offer
  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
  • Fulltime
Read More
Arrow Right
New

Head Tennis Professional

The Head Tennis Professional is responsible for all Club tennis activity program...
Location
Location
Costa Rica , Peninsula Papagayo, Guanacaste
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 2–3 years of relevant experience in a luxury hotel or resort environment
  • Proven experience in tennis program management or leadership role
  • Self-driven, strategic, and results-oriented professional
  • Ability to work independently and perform under pressure in a fast-paced environment
  • Strong team player with excellent interpersonal and communication skills
  • Exceptional organizational skills and attention to detail
  • Experience playing Pickleball and Padel
  • Ability to multitask, prioritize, and manage multiple projects efficiently
  • Full professional proficiency in English required
  • additional language skills, particularly Spanish, are advantageous
Job Responsibility
Job Responsibility
  • Assist the clients with all tennis needs and ensure tennis policies are being followed
  • Oversee the development, organization, and implementation of all tennis and pickleball programs, events, leagues, and clinic
  • Communicate with Director of Golf as well as the Four Seasons Sales and Leisure team to schedule and publicize tennis events
  • Initiate communication with new members in order to conduct a tennis orientation into the facility and programs available
  • Maintain courts in a professional manner and ensure that the environment is safe for all those who use the facility
  • Maximize the Clubs tennis facilities to reduce attrition and attract new clientele
  • Prepare yearly budget as directed and adhere to standards and policies
  • Promote tennis programs and events through various marketing channels
  • Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed
  • Hire seasonal tennis professionals on an annual basis
  • Fulltime
Read More
Arrow Right
New

Pool-side Therapist

We are looking for a passionate Pool-side Therapist who strives for excellence i...
Location
Location
United States of America , Maui
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school education or equivalent experience
  • 3 years’ experience within a luxury hotel environment
  • Reading, writing and oral proficiency in the English language other language is a plus
  • Must have the ability to perform deep tissue/sport massage, Swedish massage and Lomi-Lomi massage
  • Must be able to participate to all training offered by the spa
  • Must have the ability to listen and understand guest needs, respect guest privacy, and create an exceptional, customized and professional experience to our guests
  • Hawaii Licensed Massage Therapist, Holistic Health Practitioner
Job Responsibility
Job Responsibility
  • The Poolside Therapist position performs a specific menu of poolside treatments according to established protocols ensuring all guests experience the highest level of service
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Commission Based Pay
  • Parttime
Read More
Arrow Right
New

Exercise Physiologist

As our Exercise Physiologist, you will provide direct, safe, and best-practice d...
Location
Location
United States , Silverdale
Salary
Salary:
28.10 - 41.80 USD / Hour
americannursingcare.com Logo
American Nursing Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors Other in exercise science or human motion
  • Recent related work experience that demonstrates attainment of the requisite job knowledge skills/abilities
  • Certified Cardiac Rehab Pro, upon hire
  • Certified Exercise Specialist, upon hire
  • Basic Life Support - CPR, upon hire
  • Advanced Cardiac Life Support, within 6 - months
  • Recent related work experience that demonstrates attainment of the requisite job knowledge skills/abilities in a cardiac rehabilitation program
  • Medical Assistant Registration: WA
  • Certified Clin Exer Physio
Job Responsibility
Job Responsibility
  • Provide direct, safe, and best-practice driven care primarily in cardiac/pulmonary rehabilitation
  • Establish and update individualized exercise prescriptions
  • Orient patients to equipment and safety protocols
  • Conduct functional fitness testing and body composition analysis
  • Provide essential patient and family education
  • Supervise and monitor exercise sessions
  • Meticulously document and maintain current clinical data and program records
  • Adjust treatment plans as appropriate
  • Assist nursing staff with clinical assessment by evaluating the patient’s overall health
  • Design customized exercise programs
What we offer
What we offer
  • Medical insurance
  • Prescription drug insurance
  • Dental insurance
  • Vision plans
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings
  • Parttime
Read More
Arrow Right
New

Senior Director, Shared Services

A $1B+ service-sector organization is seeking a high-impact Order-to-Cash leader...
Location
Location
United States , Houston
Salary
Salary:
Not provided
brainworksinc.com Logo
BrainWorks
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Finance, Accounting, Economics, or related field
  • 10–15+ years of experience in billing operations, revenue operations, or revenue accounting
  • 5+ years of experience leading teams within a structured organization (Managers, Senior Managers, and Analysts)
  • Demonstrated expertise leading the end-to-end billing / order-to-cash lifecycle, including integration with revenue recognition
  • Strong track record of improving operational efficiency, scalability, and cash flow performance in complex environments
Job Responsibility
Job Responsibility
  • Full ownership of the order-to-cash lifecycle, including invoicing, billing operations, revenue execution, and cash flow optimization
  • Driving Operating Cash Flow improvements through accuracy, timeliness, and process efficiency
  • Identifying and eliminating revenue leakage and operational breakdowns through data-driven analysis
  • Building scalable governance frameworks, KPIs, and performance dashboards
  • Leading billing and revenue process transformation initiatives, including automation and system enhancements
  • Partnering closely with FP&A, Sales, Legal, Pricing, and Technology to ensure alignment across the business
  • Supporting downstream AR and collections quality through strong upstream controls
  • Developing and leading a large, multi-layered team (70+ employees), including Managers, and individual contributors
  • Establishing structure, accountability, and operating rhythms across a complex organization
Read More
Arrow Right
New

Spa & Wellness Manager (Shipboard)

As Spa and Wellness Manager you will oversee all aspects of the Spa & Wellness o...
Location
Location
United States of America , Miami
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 7 years experience in luxury Hotels and / or onboard Cruise Lines
  • An extensive foundational working experience in core Spa skills in Massage, Beauty, Aesthetics and / or Hair
  • Experience in developing new openings or ship launches & set up of new hiring, employee culture, massage, skin, hair and nail training plans and certification courses
  • Strong verbal and written communication skills
  • Can demonstrate a digital mastery of most common office software tools eg Excel, Outlook, Microsoft Teams
  • Fluent in written and spoken English and additional language fluency preferred
Job Responsibility
Job Responsibility
  • Ensure smooth daily operations of all amenities within the Spa, Salon and Fitness operations aboard The Yacht
  • This role will support shoreside and shipboard operations
  • Create and maintain benchmarks for the highest standards of cleanliness, maintenance and efficiency of our spa and wellness operating model
  • Responsible for creating a synergistic team of multi trade Spa & Salon professionals
  • Assessing Guest Feedback trends and conducting regular training sessions to enhance skills, knowledge and performance KPIs all aligned with Four Seasons service standards
  • Manage inventory levels for all spa products and liaise with on shore distributors to ensure both pricing and par stocks are optimized
  • Monitor the Spas Financial Performance, including budgeting, revenue targets, incentive and commission plans, operating costs and nimbly adapt the business to implement optimal profitability strategies
  • Work closely with all other Yacht departments across all divisions ensuring the internal and external Spa brand is recognized as a cohesive, well run operational team
  • Design and introduce innovative Spa & Wellness programs, classes and treatments that are reflected in industry trends but are unique and ownable to our Spa
  • All Spa Operations must comply with Health & Safety regulations as well as Four Seasons compliance, safety and regulatory requirements
What we offer
What we offer
  • Competitive salary, wages, bonus and a comprehensive benefits package
  • Excellent training and development opportunities
  • Complimentary Employee Uniforms while onboard
  • Complimentary Employee Meals while onboard
  • Fulltime
Read More
Arrow Right