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Associate-Digital Product Management

americanexpress.com Logo

Amex

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Location:
India , Gurugram

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This position partners closely with LOB’s, Risk, Compliance, Legal, Operations, Technology, Data, and Enterprise Platform teams on strategic initiatives focused on delivering and scaling FCRM capabilities, strengthening regulatory controls, and modernizing the FCRM technology and data landscape. We are looking for a high-caliber product analyst who can operate in a complex, highly regulated environment, partner with cross-functional delivery teams, and balance regulatory commitments with long-term product strategy.

Job Responsibility:

  • Closely partner with stakeholders and teams to write functional requirements and user stories, with clear acceptance criteria and traceability to regulatory and control objectives
  • Support backlog refinement and agile delivery, ensuring stories are well-defined, prioritized, and aligned to roadmap milestones
  • Coordinate with Technology, Data, Analytics, Operations, Risk, and Compliance teams to clarify requirements, manage dependencies, and support delivery
  • Track progress, risks, issues, escalating blockers and supporting timely resolution across workstreams
  • Support UAT planning and execution, including test case definition, defect tracking, and validation of business, data quality, and control requirements
  • Provide support for structured stakeholder communication and reporting, including status updates, risks, dependencies, and upcoming milestones

Requirements:

  • 3-5+ years of experience in product management, solution delivery, or technology delivery, with significant experience in Financial Crime, Risk, Compliance, or Regulatory domains
  • Understanding of FCRM concepts, including KYC/KYB, AML, sanctions, customer risk rating, investigations, controls, and regulatory obligations
  • Excellent communication skills, with the ability to engage with team members across Risk, Compliance, Technology, and Operations
  • Advanced degree in business, risk management, computer science, engineering, or a related field, or equivalent professional experience

Nice to have:

Experience with GCS, GMNS, US Consumer & COE’s processes and platform enabling key consumer products will be preferred

What we offer:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Additional Information:

Job Posted:
March 25, 2026

Work Type:
Hybrid work
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