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We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining our Digital & Data community? Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same. Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring. Deepen your expertise through our a culture of learning and growth – you'll have budget to take courses (technical and non-technical training), plus gain certifications. About the role As an Associate Delivery Manager, you are an emerging delivery practitioner responsible for supporting the delivery of digital projects and products. You play an active role in running delivery processes, maintaining structure and supporting teams to deliver effectively. You will work closely with Delivery Managers and Senior Delivery Managers, contributing to planning, reporting, coordination and team practices. You are building confidence in leading smaller delivery activities and engaging with clients. You will gain exposure to AI‑enabled delivery environments, developing your understanding of how emerging tools can support delivery activities such as reporting, planning and collaboration. You will typically spend around 85% of your time in delivery and 15% contributing to learning, capability development and supporting business activities. Reports to: Delivery Manager / Senior Delivery Manager.
Job Responsibility
Support the delivery of digital products, services and transformation initiatives
Help run core agile delivery practices such as stand-ups, planning sessions, retrospectives and reviews
Maintain project artefacts including plans, roadmaps, RAID logs and delivery documentation
Manage team collaboration tools (e.g. Jira, Confluence), ensuring information is accurate and up to date
Track delivery progress, gather metrics (e.g. burndown, velocity) and support reporting to stakeholders
Identify risks, issues and dependencies, escalating appropriately
Support backlog management, including contributing to the creation and refinement of epics and user stories
Help facilitate team routines and ensure they are well prepared and effective
Support client understanding of delivery processes, contributing to discussions and communications
Use AI tools (where appropriate) to assist with administrative tasks, reporting and idea generation
Contribute to proposals, internal knowledge sharing and team activities
Requirements
Typically 2–4 years of experience within a digital delivery, project support, Scrum Master or related context
Foundational experience in agile delivery methodologies and frameworks
Experience using tools such as Jira, Confluence or similar collaboration platforms
Understanding of core delivery concepts such as planning, backlog management, risk tracking and reporting
Exposure to delivery metrics and reporting (e.g. burndown, velocity)
Experience contributing to team delivery processes and supporting delivery teams
Working towards or holding relevant certifications (e.g. Scrum Master) is beneficial
Interest in developing capability in AI-enabled delivery environments
Nice to have
Working towards or holding relevant certifications (e.g. Scrum Master) is beneficial
Interest in developing capability in AI-enabled delivery environments
What we offer
Hybrid working - in the office or on client site a minimum of 2 days per week
Work on a broad variety of projects and tech stacks for clients across seven sectors
Supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring
Budget to take courses (technical and non-technical training), plus gain certifications