Associate Customer Finance Job at Amgen (Lisbon)

Customer Success Associate

As a Customer Success Associate, you will play a key role in protecting revenue ...

Location

United Kingdom , Theale (Reading)

Salary:

Not provided

Bottomline

Expiration Date

Until further notice

Requirements

Previous experience in Customer Success or Customer Service, with a proven ability to manage customer relationships
Strong communication skills—verbal, written, and virtual (video/phone)
Ability to manage multiple priorities and work effectively under pressure
Highly organised with excellent attention to detail and time management skills
Ability to assess business needs and identify risks impacting project success
Comfortable engaging with stakeholders at all levels and tailoring communication appropriately
Confident, self-motivated, and collaborative team player with a desire to learn
Proficient in Microsoft Word, Excel, and PowerPoint

Job Responsibility

Manage the Churn Log: Ensure accuracy and completeness of all entries, updating daily
Risk Reporting: Identify and report high-risk accounts weekly to the Director of Customer Success
Monthly Analysis: Provide a summary of changes in risk status and churn pipeline
Stakeholder Engagement: Build strong relationships with internal teams, decision-makers, and key stakeholders
Process Improvement: Develop and share best practices to improve efficiency and effectiveness within Customer Success
Project Support: Undertake specific projects to enhance customer value and revenue growth

Senior Associate Corporate Services Customer Support

In this vital role you will be the second line of support after AI-assisted self...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Bachelor’s degree with 3+ years in a customer-facing role
Experience supporting corporate services (including Travel, Expense, Meetings Management, etc.) preferred
Customer service oriented and ability to demonstrate empathy
Experience working with ServiceNow and SAP Concur
Ability to respond quickly and thoughtfully to questions and concerns
Familiarity with industries practicing GxP or other highly regulated industries
Basic knowledge of Travel and Expense management tools and processes
Clear and concise communication skills
Time management and ability to prioritize tasks
Strong customer service mindset

Job Responsibility

Handle incoming queries via ServiceNow related to corporate services
Troubleshoot Travel, Expense and general corporate services operations issues
Maintain logs of common issues and their resolutions
Bring up complex cases to relevant internal collaborators
Update AI assistant and knowledge articles based on frequently asked questions and their answers

What we offer

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Customer Operations Associate

Cogoport is a global trade platform focused on revolutionizing the shipping and ...

Location

Thailand , Bangkok

Salary:

Not provided

Cogoport

Expiration Date

Until further notice

Requirements

1+ years of customer success or operations or sales role in logistics & supply chain industry/ B2B SaaS companies/Tech Companies
Have a strong can-do attitude & customer centricity
Preferably have a knowledge or interest in the logistics & supply chain industry

Job Responsibility

Manage the entire order flow for Cogoport – liaise with customer to get necessary documentation & schedules for order processing, work with supply partners to ensure pricing guarantee & order confirmation and work closely with finance to facilitate invoicing, payment & collections process
Participate in training programs for the team to ensure strong compliance to internal SLAs & processes, platform data capture & act as a primary conduit for promoting NPS
Work closely with the supply, sales & finance team to provide a superior customer experience & pricing for both consumers & supply partners
Set up best practices across the organisation based on industry standards while at the same time capturing local nuances to ensure the best-in-class experience for both consumers & supply partners

Fulltime

Finance Operations Associate

This role is fundamental in ensuring the accuracy, regulatory compliance, and ef...

Location

Chile , Santiago

Salary:

Not provided

Topsort

Expiration Date

Until further notice

Requirements

3–5 years of experience in accounting, tax, or finance roles with an operational focus
Bachelor's degree in Accounting, Finance, or a related field is required
Proven experience working with the accounting, tax, and compliance regulations of multiple Latin American countries (ideally Chile, Brazil, Colombia, Argentina, and/or Mexico)
Robust operational experience with an ERP system, ideally NetSuite, including GL management, Journal Entries, and reconciliations
knowledge of accounting theory and local compliance principles
Ability to be an excellent contact point and administrator of third parties, with strong written and verbal communication skills to describe accounting systems and processes
Ability to navigate a dynamic startup environment, take ownership in building structure, and establishing foundational processes
Fluency in Spanish (native or advanced) and intermediate or advanced English (for collaboration with global teams). Portuguese is a plus

Job Responsibility

Act as the main contact and administrator for third-party accounting and tax firms in Chile, Brazil, Colombia, Argentina, and Mexico, ensuring the timely and accurate delivery of information
Monitor and ensure the correct and timely fulfillment of tax obligations (taxes, declarations) in each LATAM country, understanding and reconciling the regulatory differences between jurisdictions
Understand the context and substance of the company's accounting to review and validate reports and information generated by third parties
Actively operate the NetSuite (Oracle ERP) system, including performing Journal Entries by country and maintaining and reconciling the General Ledger (GL)
Collaborate and, potentially, lead the gradual transition from outsourced services models towards internalizing key processes within the ERP
Actively participate in the continuous improvement, stabilization, and optimization of NetSuite workflows and functionalities to support company growth
Support business areas (e.g., Customer Success) with the necessary requirements for registering the company as a vendor with new clients in LATAM and complying with their procurement processes
Ensure timely invoicing to clients, managing compliance with the local regulations required for issuing valid invoices
Record or follow up on Accounts Payable (AP) and payment proposals
Support the collection process, tracking client invoices in LATAM that are nearing their due date

Associate Director of Finance

This is a pivotal leadership role responsible for the full spectrum of financial...

Location

United Kingdom , London

Salary:

85000.00 - 90000.00 GBP / Year

Allen Lane

Expiration Date

Until further notice

Requirements

Qualified accountant (minimum 5 years PQE)
Proven experience in a senior finance role, ideally within a complex or group structure
Strong leadership capability with a track record of developing and managing effective teams
Commercial acumen and the ability to see the big picture while maintaining operational oversight
Excellent communication and influencing skills, with the ability to simplify complex data for diverse audiences
A collaborative and inclusive leadership style
Commitment to continuous improvement, professional excellence, and delivering results

Job Responsibility

Provide strategic financial leadership, driving insight and clarity in decision-making
Lead group statutory and management reporting, ensuring accuracy, compliance, and commercial support
Oversee budgeting, forecasting, cashflow management, and investment planning
Ensure effective financial controls, risk management, and policy development
Build strong relationships with internal and external stakeholders, including boards, auditors, bankers, and investment managers
Inspire a culture of customer service, continuous improvement, and professional development within the finance team
Actively contribute to Finance Board and senior committees, offering clear, data-driven insights
Oversee monthly management accounts, statutory reporting, and year-end audits
Lead budgeting and forecasting cycles, delivering clear, actionable outputs for decision-makers
Ensure robust management of the balance sheet, assets, cash, and investments

What we offer

Hybrid working – home-based with London office presence and occasional travel to other locations
Opportunity to work in a values-driven organisation committed to inclusion, integrity, innovation, and making an impact

Fulltime

Finance & Strategy, Senior Associate / Manager

Ethos is looking for an ambitious self-starter to join our Finance & Strategy Te...

Location

United States

Salary:

85000.00 - 164000.00 USD / Year

Ethos

Expiration Date

Until further notice

Requirements

4+ years of relevant work experience
2+ years of consulting, investment banking, and/or private equity / growth equity
2+ years of operational experience at a high-growth technology company
Best-in-class excel skills and extensive experience developing insightful financial models and quantitative analyses
Strong critical thinking and sound business judgment
Ability to flex between high-level strategic thinking and deep analytical problem solving
Motivated self-starter with a track record of success and a proven ability to juggle multiple projects/tasks while hitting deadlines
Desire to own and drive projects from Day 1
Excellent communication skills and effective cross-functional collaborator
Exceptional attention to detail

Job Responsibility

Drive our efforts to better serve new customer segments, launch new insurance products, and establish new partnerships
Apply business judgement and financial insights to drive decision making related to unit economics, customer acquisition, operations, core business expansion, and new opportunities
Apply a data-driven analytical approach to influence decision making and support company leadership in evaluating strategic initiatives
Develop and monitor critical financial performance metrics, and communicate actionable insights to relevant stakeholders

Fulltime

Senior Associate Corporate Card Support

In this vital role you will provide operational support and customer service for...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Bachelor’s degree with 3+ years of financial operations (including Travel & Expense administration, Financial Planning & Analysis, Procurement, etc.) experience
Knowledge of corporate card programs (AMEX, Citi, Bank of America, etc.) or financial services preferred
Familiarity with international corporate card programs and provider platforms
Strong customer service orientation
Attention to detail and process accuracy
Ability to identify and suggest improvements to processes
Clear and concise communication skills
Time management and ability to prioritize tasks
Strong customer service mindset

Job Responsibility

Process corporate card applications and card account updates, suspensions and closures
Respond to customer queries via ServiceNow related to their card account and card transactions
Liaise with the card provider to resolve issues
Assist with resolution of merchant disputes and credit balance refunds
Monitor card accounts for delinquencies and support communications to users
Participate in quarterly accounting accruals and data reconciliations

What we offer

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Senior Associate Corporate Card Administration

In this vital role you will provide operational support and customer service for...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Bachelor’s degree with 3+ years of financial operations (including Travel & Expense administration, Financial Planning & Analysis, Procurement, etc.) experience
Knowledge of corporate card programs (AMEX, Citi, Bank of America, etc.) or financial services preferred
Familiarity with international corporate card programs and provider platforms
Strong customer service orientation
Attention to detail and process accuracy
Ability to identify and suggest improvements to processes
Clear and concise communication skills
Time management and ability to prioritize tasks
Strong customer service mindset

Job Responsibility

Process corporate card applications and card account updates, suspensions and closures
Respond to customer queries via ServiceNow related to their card account and card transactions
Liaise with the card provider to resolve issues
Assist with resolution of merchant disputes and credit balance refunds
Monitor card accounts for delinquencies and support communications to users
Participate in quarterly accounting accruals and data reconciliations

What we offer

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Associate Customer Finance

Amgen

Location:
Portugal , Lisbon

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 15, 2026

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