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Under direct supervision, responsible for assisting with developing and maintaining favorable relationships with the surrounding community. Assist with implementing and coordinating programs to promote good will by disseminating information to the community and soliciting feedback from stakeholders. Participate in the organization's charitable giving programs as they affect community initiatives. May work with senior level consultants to represent Eversource at community gatherings or forums.
Job Responsibility:
Assists with implementing Community Relations strategies for community and municipal outreach and relationship development
emergency preparedness and response
local economic development
corporate giving
and employee engagement, volunteerism, and business membership activities
May assist with representing Eversource to constituents, leaders and communities by helping to support initiatives, proposals, concerns or issues related to the company’s reputation
Assists with supporting various internal partners to move projects towards successful outcomes while balancing company and community needs during large and small-scale project meetings, municipal project briefings, and town/city council, board, commission, committee and other municipal organization meetings
May participate with identifying corporate giving opportunities within assigned territory and at local levels
Facilitates connections across internal departments and with external partners
Ensures timely and effective communications with municipal leaders on siting, permitting, construction and maintenance activities which may involve transmission, distribution, vegetation and reliability projects
Assists with monitoring and analyzing local government policy changes, elections, city and town ordinances, board, and council activities and serves as liaison with Eversource colleagues to ensure timely awareness and participation
Proactively builds relationships with essential community, private and non-profit agencies and organizations
Requirements:
Knowledge of municipal, state and regional government as well as the regulatory process
Knowledge of utility business, regulatory, and energy supply issues
Knowledge of crisis communication and media relations
Ability to use PC desktop applications (e.g. Microsoft Word, Excel and PowerPoint, company outage management systems, Skype)
Ability to use social media (Facebook, Twitter, Instagram) to support and promote company initiatives
Ability to produce and deliver reports and presentations to internal and external partners
Interpersonal skills and the ability to work with confidential information with integrity
Written and verbal communication skills necessary to present and share information with internal and external audiences
Collaborative skills and the ability to work effectively in political environments
Ability to interact effectively with customers, environmental groups and community-based organizations
Ability to get along well with all levels of management and government officials
Bachelor’s Degree in Communications, Public/Government Administration, or related discipline or equivalent experience
Zero (0) to three (3) years’ experience in community relations, customer care or government relations
Requires experience preparing and delivering presentations