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Associate Client Success Manager

https://www.kayak.com/ Logo

KAYAK

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Location:
United States, Miami

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Category:
-

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Contract Type:
Employment contract

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Salary:

60000.00 - 80000.00 USD / Year

Job Description:

KAYAK is seeking a highly motivated Associate Client Success Manager to work exclusively with our digital advertising partners. This position will collaborate with internal and external stakeholders to improve the client’s performance and success and drive renewal. The ideal candidate should have experience in the digital advertising space, client satisfaction, and strong analytical skills.

Job Responsibility:

  • Manage the communication and relationships of advertising campaigns
  • Analytically track and optimize campaigns to best meet client goals and objectives
  • Collaborate closely with the sales team to build and maintain relationships with clients, which include ongoing strategic consultation and support
  • Provide optimization recommendations and assist with deck creation
  • Clearly communicate the progress of campaigns to clients and internal stakeholders
  • Ability to work on several competing priorities, displaying critical thinking and problem-solving skills

Requirements:

  • BA/BS degree with a strong academic record
  • Native-level proficiency in English and excellent command of Spanish
  • 3+ years of experience in managing digital advertising accounts, integrated marketing campaigns, and or client-direct relationship
  • Proficient in Microsoft Office and Google Suite
  • Solid understanding of the online media industry
  • Strong analytical ability
  • High attention to detail
  • Excellent written and verbal communication skills
  • Experience with social media buying platforms, a plus
  • Good sense of humor and likes working in a fast-paced environment

Nice to have:

Experience with social media buying platforms

What we offer:
  • Work from (almost) anywhere for up to 20 days per year
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to HeadSpace
  • Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
  • No meeting Fridays
  • Paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Development Dollars
  • Leadership development
  • Access to thousand of on-demand e-learnings
  • Travel Discounts
  • Employee Resource Groups
  • Free lunch 2 days per week

Additional Information:

Job Posted:
May 21, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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