Associate, Client Solutions Job at GLG (Seoul)

Associate, Client Solutions

Gerson Lehrman Group is seeking a Senior Associate/Manager to support clients of...

Location

South Korea , Seoul

Salary:

Not provided

GLG

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or more
Excellent communication skills and fluency in written English and Korean
Confident and strong communication (oral and written), interpersonal skills and motivation to work on the phone daily
Desire to work in a fast-paced, collaborative, team environment
Ability to work responsibly and manage multiple, simultaneous tasks and prioritize effectively
High motivation to exceed personal weekly, monthly, and quarterly commercial targets
Strong problem-solving skills
Ability to quickly digest and implement feedback and coaching
Eagerness to learn about new topics, industries, and companies

Job Responsibility

Supporting team members on various aspects of client projects and Network Member engagement
Recruiting new experts to join GLG’s insight network through targeted lead generation and timely outreach by phone, email, and other methods
Building your understanding of client strategies, various industry sectors, and value chains to identify and vet the best experts for client projects
Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members, including scheduling all calls with your new recruits
Proactively engaging with GLG’s Network Members to understand their expertise and gauge their fit-on client projects
Collaborating closely with senior members to expand projects and rescope of recruiting populations to drive successful client outcomes
Learning and upholding our compliance policies and procedures to protect the integrity of client engagements

Fulltime

Senior Associate, Client Solutions (corporation)

We are seeking a Senior Associate to support GLG’s business in South Korea, in t...

Location

South Korea , Seoul

Salary:

Not provided

GLG

Expiration Date

Until further notice

Requirements

Bachelors or higher degree from a top-tier university (or equivalent work experience)
Excellent communication skills and fluency in written English and Korean, fluency in Chinese is an added advantage
2~5 years’ experience in a client-facing or analyst role, or commensurate experience in corporate, consulting, finance, law, journalism or other relevant fields
Passion for solving complex problems and executing best-in-class customer service
Superior communication skills, including oral, written, and presentation abilities
Demonstrated commitment, judgment, maturity, and intensity, ideally in a fast-paced, multi-task-oriented environment
Proven track record in phone-based outreach/sales/recruitment

Job Responsibility

Facilitate timely educational interactions between our experts and our clients
Meaningfully contribute to the efforts of GLG's Account Management team to grow revenue
Independently own full accountability and responsibility for a full slate of complex clients
Suggest innovation around products and services
Deliver world-class client service
Establish and foster strong relationships with GLG's primary asset, its experts
Build relationships with key users at client firms including senior level executives
Exercise flawless judgment around GLG's policies and procedures
Clearly communicate to clients the integrity and value of GLG's compliance platform
Suggest innovation around GLG's compliance platform

What we offer

Eligibility for incentive compensation
Total compensation package includes benefits

Fulltime

Associate - Client Solutions Evening/Night Shift

GLG is the leading insights network, connecting our clients to the largest globa...

Location

India , Mumbai

Salary:

Not provided

GLG

Expiration Date

Until further notice

Requirements

Postgraduate / Graduate degree from a top-tier university
Has 1-3 years of work experience, ideally in B2B client servicing and business development roles.
Excellent communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc)
General understanding, awareness and interest in corporate, consulting, and financial markets.
Demonstrated entrepreneurial/leadership skills.
Experience interacting with senior executives
Ability to work effectively independently and/or collaboratively in a team
Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy and attention to detail
Demonstrate the ability and initiative to handle increasing responsibility over time
Willingness to work flexible and extended hours basis business needs and client requirements

Job Responsibility

Learning GLG’s business processes and assisting with high-level project execution by identifying and engaging with top-tier professionals capable of providing valuable industry insights
Expand GLG’s expert network by identifying and recruiting new professionals through strategic lead generation and outreach via phone, email, and other channels.
Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members, including scheduling all calls with your new recruits.
Learning and upholding our compliance policies and procedures to protect the integrity of client engagements.
Manage and grow client accounts by developing a strong understanding of their evolving priorities, ensuring seamless project execution, and identifying opportunities to strengthen relationships and expand business.
Building your understanding of client strategies, industry verticals, and value chains to effectively source and vet the most relevant experts for client projects
Coordinate and confirm key interactions between clients and GLG Network Members, ensuring timely and seamless communication.
Proactively engaging with GLG’s Network Members to assess their expertise and gauge their fit-on client projects.
Excel in a dynamic work environment, efficiently managing multiple projects simultaneously.
Develop a working knowledge of various industries to improve project and product service quality

Fulltime

Senior Associate, Client Solutions (Corporate)

Gerson Lehrman Group is seeking a Senior Associate to support clients of the Cor...

Location

Singapore , Singapore

Salary:

Not provided

GLG

Expiration Date

Until further notice

Requirements

Bachelor's degree, or above
Excellent communication skills and fluency in English, and in Mandarin is a plus as this role will liaise with counterparts from Greater China
2 to 4 years of work experience in client-facing, partnerships, account management roles in relevant industries such as business/information services, market research, consultancies, and recruitment services, etc., plus significant ongoing curiosity about trends and personalities in the project-related sector
Familiar with pain points and research solutions for life science or healthcare sectors would be a positive
Prior experience with direct client communication and some level of ownership of client relationships
Committed to delivering results and a growth mindset
Demonstrated performance and business judgment, in some or all of the following areas: Sales, negotiation, or networking with high-end professionals
and/or Business development, corporate development, product development, Product and project management
Ability to identify best match/solution of requests/questions and to handle increasing responsibility over time
Successful track record working in a team environment

Job Responsibility

Facilitating educational interactions between GLG Council Members and our clients, enable our clients to make more informed and confident decisions. The Manager is tasked with building client relationships, understanding their business model and identifying the best fit GLG solutions for the client. GLG solutions consist of telephone consultations but also may consist of surveys, in person meetings, written reports, in-depth engagements. Clients would be primarily leading professionals from corporates of different sizes across APAC
Interaction with GLG's experts to understand their capabilities and knowledge on specific client requests
Working towards growing GLG client relationships. The Senior Associate will be working towards gaining responsibility of developing relationships with GLG clients, who are primarily leading professionals from corporates of different sizes across APAC through calls, in-person meetings and quality of project execution.
This relationship development will come with accountability to ownership to grow a book of business comprised of several client accounts, with a focus on establishing and building rapport with users and increasing utilisation of GLG's offerings
Team-wide collaboration. The Senior Associate is expected to work closely with our Sales and Business Development team and other research professionals to grow revenue and ensure retention of existing accounts.
Further Collaborating with GLG's Events, Strategic Projects and Survey teams to pitch and execute a wide range of products.

Fulltime

Senior Associate, Client Solutions

This role focuses on identifying top professionals who can provide industry insi...

Location

Australia , Sydney

Salary:

70000.00 - 80000.00 AUD / Year

GLG

Expiration Date

Until further notice

Requirements

Superior communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.)
2-5 years of work experience preferably working in customer service / sales / head hunting / recruitment / market research
A keen interest in learning about various industries and communicating with senior executives on a daily basis
Bachelor’s degree or higher from a top tier university

Job Responsibility

Efficiently identify and establish consulting relationships with professionals, business executives and industry experts best suited to participate in our highest priority client inquiries
Grow the GLG Networks by recruiting key opinion leaders on a strategic/tactical mode, using recruiting campaigns, leveraging industry and professional lists, trade and business associations, referrals and other relationships
Generate discussions with prospective industry leaders where needed and capture critical data in GLG’s extensive profile management systems
Gauge clients’ needs and fulfil time-sensitive research requests for GLG clients by analysing client inquiries and identifying ideal target populations
Understand clients research workflows and objectives, and thereby partner with client facing colleagues in growing GLG client relationships by utilization of best practices when dealing with prospective and current industry experts
Develop a working knowledge of GLG’s core industry coverage to improve project and product service quality. Develop awareness of broader industry trends/dynamics relevant to expert recruitment and client servicing
Work on other projects associated with building and maintaining the GLG Networks

Fulltime

Client Solutions Associate

As a Client Solutions Associate at Norm Ai, you will play a critical role in ens...

Location

United States , New York City

Salary:

140000.00 - 170000.00 USD / Year

Norm AI

Expiration Date

Until further notice

Requirements

2-4 years of professional experience in client success, engagement, consulting, or account management roles within compliance, legal services, or technology
Experience working with executives in highly regulated industries (e.g., financial services, insurance)
Experience in client-facing roles
Demonstrated ability to manage complex client relationships and ensure client satisfaction
Exceptional communication and relationship-building skills, with the ability to convey complex concepts to clients in a clear, concise, and professional manner
Highly independent and comfortable working as an IC
Willingness and humility to serve in a supporting role when needed, and independence and desire to take the lead when needed
Detail-oriented with excellent organizational and project management skills
Actively use AI in day-to-day work to support thinking, creation, and problem-solving
Use AI to improve the quality and speed of work and to continuously refine how work gets done end-to-end

Job Responsibility

Play a critical role in ensuring the success and satisfaction of Norm Ai’s clients
Be a key point of contact for clients
Support Engagement Managers with client onboarding
Maintain ongoing client relationships
Make sure that clients derive maximum value from the Norm Ai platform
Ensure clients are engaged, satisfied, and experiencing maximum value from Norm Ai
Provide deeply engaged, thoughtful, and proactive support, frequent updates, and tailored solutions
Work directly with Engagement Managers
Collaborate closely with other cross-functional teams such as Legal Engineering, Product, Engineering, and Sales to drive client success
Act as an advocate for the client within Norm Ai, surfacing client feedback in an effective and actionable manner

What we offer

Equity compensation
401(k) plan with an employer match
Top-tier insurance coverage, encompassing health, dental, hospital, accident, and vision plans
Relocation reimbursement for candidates needing to relocate to NYC
Fast-paced learning environment where professional growth is constant

Fulltime

Senior Associate, Product Management - Client and Associate Platforms

Senior Associate, Product Management - Client and Associate Platforms. Product M...

Location

United States , Charlotte; Richmond

Salary:

101100.00 - 115400.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

Bachelor’s degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Job Responsibility

Deliver products to support the strategy and operations for a Top 10 Commercial Bank
Craft strategies that equip the Bank to deliver tailored solutions for clients, build a world class team of financial advisors, and enable a market-leading operation for the origination and management of loans, treasury, and capital markets products
Build “always on” technologies to increase profitability and empower associates
Reduce operational risks through strengthening controls and monitoring of key processes
Own the strategy and delivery of new products and features in partnership with technology teams and collaborate with Product, Tech, and Design partners in the ecosystem to deliver shared outcomes

What we offer

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

Fulltime

Associate Solutions Engineer

Are you technically curious, commercially minded, and looking to launch a career...

Location

Denmark , Copenhagen

Salary:

Not provided

Keepit

Expiration Date

Until further notice

Requirements

A solid technical grounding, whether from an IT-related degree or hands-on professional experience in technology
A naturally communicative, confident, and outgoing personality
comfortable engaging customers and holding a room
The ability to work independently and manage your own workload in a fast-paced, high-growth environment as a motivated self-starter
Strong analytical and problem-solving skills, with a structured approach to diagnosing complex technical challenges
A talent for building and maintaining positive relationships with customers, partners, and teammates alike
Working knowledge of the Microsoft 365 ecosystem, including Exchange Online, OneDrive, SharePoint, Teams, Microsoft 365 Groups, and Dynamics 365
Fluency in English
additional Nordic languages are a strong advantage
Willingness to travel approximately 25–50% within the region

Job Responsibility

Deliver engaging presentations and product demonstrations both virtually and in person
Manage and implement Proof of Concepts (POCs) to ensure successful technical closure
Maintain Salesforce cadence with meticulous documentation
Support lead-generation initiatives, including events, webinars, and user groups
Collaborate with customers and partners to translate business objectives into technical solutions
Provide technical expertise on data protection through independent consultation with Keepit’s customers
Partner with the sales team to secure new clients and partners
Offer pre-sales support to customers evaluating Keepit's backup solution
Work closely with Product Management to relay customer feedback and insights

What we offer

Competitive salary
Pension scheme
A modern, energetic global work environment
Flexible work-life balance supported by a hybrid working model
Regular team-building activities
Opportunities for professional development and career advancement

Fulltime

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Associate, Client Solutions

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