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Associate, Client Service, Brand

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Kantar

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Location:
United States , New York City

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Category:
Research and Development

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Contract Type:
Not provided

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Salary:

59900.00 - 99800.00 USD / Year
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Job Description:

An active contributor to Kantar's trusted relationship with its clients and is developing an understanding of brand research and its purpose within a broader ecosystem. Is responsible for learning the Kantar systems and tools in order to efficiently contribute to account teams.

Job Responsibility:

  • Individual contribution to project financials and time spent on job for assigned projects
  • Contributes to Brand Performance new business opportunities to maintain and grow book of business
  • Learning how to price and scope jobs and build a statement of work
  • Starting to manage day to day and tactical communication for accounts
  • Working to independently address client questions and requests, manage expectations and deadlines while providing status updates, coaching on complex or new challenges
  • Working to design research and contributes to the process (survey design, sample, specs, to deliverables)
  • Responsible for delivering on client servicing values and driving client satisfaction
  • Learning project tools, processes and is able to execute independently
  • Contributes to critical and analytical thinking on accounts
  • Loops in senior support when needed
  • Provides active feedback to account teams
  • Contributes to strategic priorities (Blueprint, +1/cross-sell strategy, SPARK)
  • Generate positive energy and contributes to Brand Performance team culture

Requirements:

  • 1+ years of professional experience or strong internships / MMR programs
  • market research experience preferred with exposure to quantitative methodologies
  • Strong process and time management skills
  • capable of prioritizing and delivering against multiple/competing deadlines
  • prior project management experience preferred
  • Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e.g., SPSS, Survey Reporter, data management / cross tab tools and other proprietary tools)
  • Strong detail-orientation with ability to manage multiple work streams and among multiple teams
  • Excellent communication skills (verbal and written) with ability to use logical reasoning and problem-solving
  • Natural curiosity, a can-do attitude, driven and willing to take initiative
  • Bachelor’s degree in market research/marketing or related social science, mathematics and/or other analytic disciplines
  • Clear and effective written and verbal communication skills
  • Confidently delivers messages and exemplifies Kantar values

Nice to have:

  • market research experience preferred
  • prior project management experience preferred
What we offer:
  • Medical plans with comprehensive, affordable coverage for a range of health services
  • Health Savings Account/FSA
  • Dental, Vision and benefits to cover unique healthcare needs
  • Wellness Program
  • 401k with match
  • Tuition Reimbursement, Commuter benefits
  • Unlimited PTO

Additional Information:

Job Posted:
February 17, 2026

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