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Associate Client Manager (Advanced English)

Brazil, Anytown (DT) Employment contract · Job Posted June 17, 2026
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Job Responsibility

  • Develops open and effective channels of communication in with each client within the assigned account to expand all solutions
  • Supports the Client Management team in managing and growing relationships to drive expansion and renewals across all solutions within assigned accounts in the foundational segment
  • Assists with minimizing churn and maximizing retention as well as learning how to uncover opportunistic HVS opportunities
  • Under supervision, assists with driving client satisfaction throughout the entire lifecycle of the clients’ buying process, by assisting with the commercial agreement for each client
  • Under direct guidance, engages with clients to address concerns and develops ability to provide recommends possible solutions that can be delivered by the organization
  • Develops the ability to generate demand by assisting with the identification of client current needs and engages clients through digital marketing channels
  • Learns how to build enduring relationships and develops an understanding of the client industry, business environment and strategy to identify current and future opportunities for the company
  • Effectively articulates how the company can add value through our services and solutions, with a focus on HVS offerings
  • Under supervision, influences and works closely with vendors to achieve required results
  • Uses company's sales tools and methodology to effectively manage territory, accounts, opportunities, pipelines and forecast
  • Assists with revenue growth by inspiring clients to procure additional services
  • Becomes the reliable point of contact for clients that is required to establish a strong business relationship
  • Aims to achieve performance targets and exploit opportunities, whilst displaying notable client service orientation
  • Works under supervision to implement and/or align governance and compliance policies in own practice area to identify and manage risk exposure liability

Requirements

  • Advanced English
  • Entry level experience working as part of a sales team in a fast-paced environment
  • Entry level experience in a sales environment and/or customer service role
  • Entry level experience in the IT or professional services industry with a focus on business development and/or sales
  • Some experience working with Salesforce.com contact platform
  • Relevant experience gained in an inside sales / tele sales environment is advantageous
  • Some experience in working for/in/with Japanese companies would be advantageous

Nice to have

  • Relevant experience gained in an inside sales / tele sales environment is advantageous
  • Some experience in working for/in/with Japanese companies would be advantageous

What we offer

  • Vaga Hibrida
  • Contratação modelo CLT
  • Seu equipamento de trabalho
  • Vale-transporte
  • Vale-refeição/alimentação
  • Auxílio home-office
  • Plano de saúde e odontológico para você e sua família
  • Seguro de vida em grupo
  • Participação nos Lucros e Resultados (PLR) anual
  • Convênio farmácia
  • Totalpass (convênio academia)
  • Cesta maternidade e licença paternidade estendida
  • Day off de aniversário
  • Oportunidade de participar de ações sociais
  • Incentivo a educação e treinamentos
  • Uma cultura de trabalho inclusiva, onde juntos fazemos grandes coisas!

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