Associate, Client Growth Job at Modoras Accounting Syd (Athens)

Client Support Associate

As a Client Support Associate, your mission is to serve as the voice of Pomelo C...

Location

United States

Salary:

70000.00 - 90000.00 USD / Year

Pomelo Care

Expiration Date

Until further notice

Requirements

3+ years of experience providing customer or client support, ideally within a high-growth startup, healthcare, or technology environment
Proficiency with Zendesk (or a similar help desk platform) for ticket management, macro creation, and reporting
A proven track record of maintaining high customer satisfaction (CSAT/NPS) scores and managing a fast-paced queue
Exceptional written and verbal communication skills with a meticulous attention to detail
An independent and critical thinker who is comfortable operating in an environment where processes are constantly being optimized and defined
Proficiency in leveraging data (e.g., ticket volume, resolution time) to drive process improvements

Job Responsibility

Deliver high-quality support: Provide empathetic, timely, and resolutions-focused client support to our clients across all communication channels (email, chat, phone)
Timely situation resolution: Troubleshoot complex client issues through both independent and cross-functional problem-solving to deliver high-quality responses within a timely manner
Template and documentation development: Create, refine, and maintain a library of support templates, internal knowledge base articles, and client-facing FAQs to improve response time and streamline knowledge dissemination
Scaling support operations: Proactively identify, standardize, and automate support processes to drive efficiency and deliver great client outcomes at scale
Leverage technology to drive efficiency: Use platforms, like Zendesk, to manage the ticket lifecycle from intake to resolution, ensuring accurate logging and reporting of all client interactions
Collaboration: Work closely with Operations and Clinical teams to communicate client feedback, reproduce bugs, and advocate for user needs

What we offer

Competitive healthcare benefits
Generous equity compensation
Unlimited vacation
Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)

Growth Operations Associate

This is a highly commercial, analytically driven role for someone eager to make ...

Location

United States , New York

Salary:

80000.00 USD / Year

AlphaSights

Expiration Date

Until further notice

Requirements

High-Achieving: track record of academic or internship success and demonstrate strong potential for growth
Analytical & Technical: comfortable working with data and using it to solve complex problems
Clear Communicator: know how to craft sharp, persuasive messages
Action-Oriented: proactive, persistent, and thrive in ambiguity
Outcome-Focused: motivated by results and take ownership of moving key business metrics
Curious & Creative: continuously seek better ways to solve problems, drive impact, and improve the user experience
Collaborative & Driven: believe success is a team effort and bring energy and ambition to everything you do
Proficiency in Excel, PowerPoint and Word

Job Responsibility

Design & Execute Growth Initiatives: Develop and launch targeted engagement strategies across the user lifecycle
Analyze User Data: Use data to uncover growth opportunities, refine engagement strategies, and develop personas for targeted engagement
Improve Engagement Processes: Identify inefficiencies in existing user engagement practices and implement best practices for your client segment
Report on Performance: Deliver clear, actionable reporting to measure initiative effectiveness, inform strategy pivots, and demonstrate ROI
Prospect High-Value Users: Identify and activate key users within prospective accounts, ensuring strong uptake of our offerings
Engage Senior Stakeholders: Influence VP+ stakeholders through clear communication, relationship management, and data-backed insights that drive strategic decisions

What we offer

17 vacation days, in addition to 10 public holidays, and business closure during winter holiday week
Competitive medical, dental, and vision insurance
401(k) match – 4% of your total compensation matched dollar-for-dollar
Option to WFH Thursday & Friday
Prime midtown office with state-of-the-art amenities

Fulltime

Growth Operations Associate

This is a highly commercial, analytically driven role for someone eager to make ...

Location

United Kingdom , London

Salary:

Not provided

AlphaSights

Expiration Date

Until further notice

Requirements

High-Achieving: track record of academic or internship success and demonstrate strong potential for growth
Analytical & Technical: comfortable working with data and using it to solve complex problems
Clear Communicator: know how to craft sharp, persuasive messages – whether writing user outreach or influencing internal stakeholders
Action-Oriented: proactive, persistent, and thrive in ambiguity
Outcome-Focused: motivated by results and take ownership of moving key business metrics
Curious & Creative: continuously seek better ways to solve problems, drive impact, and improve the user experience
Collaborative & Driven: believe success is a team effort and bring energy and ambition to everything you do
Proficiency in Excel, PowerPoint and Word
Proficiency in SQL is a plus, but not required

Job Responsibility

Design & Execute Growth Initiatives: Develop and launch targeted engagement strategies across the user lifecycle – including prospecting, onboarding, activation, retention, and expansion
Analyze User Data: Use data to uncover growth opportunities, refine engagement strategies, and develop personas for targeted engagement
Improve Engagement Processes: Identify inefficiencies in existing user engagement practices and implement best practices for your client segment
Report on Performance: Deliver clear, actionable reporting to measure initiative effectiveness, inform strategy pivots, and demonstrate ROI
Prospect High-Value Users: Identify and activate key users within prospective accounts, ensuring strong uptake of our offerings
Engage Senior Stakeholders: Influence VP+ stakeholders through clear communication, relationship management, and data-backed insights that drive strategic decisions

Private Client Senior Associate

A legal 500 firm in Slough is seeking a Private Client Senior Solicitor to work ...

Location

United Kingdom , Slough

Salary:

Not provided

Douglas Scott

Expiration Date

Until further notice

Requirements

Ability to work independently and as part of a team
Ability and desire to grow client base to generate business for the firm
Able to hit the ground running and deal with all Private Client matters from beginning to end with minimal supervision
Ability to meet fee earning targets
Full STEP qualification is desirable but not essential
Minimum 2:1 degree and/or a Commendation from their LPC
Must have trained and practiced in an established and reputable law firm
5+ years PQE as a Private Client solicitor

Job Responsibility

Manage and grow the Private Client department
Handle a variety of Private Client matters including wills and probate, complex tax and estate planning, court of protection, lasting powers of attorney, and Trusts
Work with high net worth individuals
Meet fee earning targets
Contribute to business growth for the firm

What we offer

Above market rate salary depending on experience
High quality workload with a high level of autonomy
Opportunity to work in a collegiate environment with a focus on work-life balance
Genuine future partnership prospects

Fulltime

Associate Manager, Client Success

The Associate Manager, leads and supports the Client Success team to deliver exc...

Location

Poland , Krakow

Salary:

11100.00 - 13800.00 PLN / Month

MyTennisLessons

Expiration Date

Until further notice

Requirements

2-5+ years of experience working in a managerial capacity in a support, sales/retention, or Customer Service role
1-3 years minimum experience working in the payment processing and/or software solutions industries
At least 1 year background/experience in portfolio management or processing/software leadership role where you were instrumental in developing processes and department protocols
2-3 years of experience and proficiency with Google Suite, Learning Management Systems such as Lessonly, and related software
Ability to translate your skills to other employees through training and mentoring
Must have excellent verbal and written communication skills to appropriately manage both internal and external partner relationships
Strong retention, marketing, leadership and interpersonal skills
Excellent verbal and written communication skills with strong marketing, sales, retention, or VIP portfolio management background
Thorough understanding of client success processes and department protocols within SpotOn ecosystem and potentially within a specific specialty success group like Integrations, Pricing, or Retention/Cancellations
Ability to moderate both small and large groups

Job Responsibility

Supervise and oversee client escalations to reduce wait time and offer all viable alternatives to clients to obtain BUY-IN
Balance day-to-day operations within the Client Success department while ensuring merchant concerns/escalations are given priority and addressed swiftly
Coaching on how to effectively manage high-level/complex merchant concerns using EQ
Respond to Team Leads or CSS/CSMs issues and/or high-level escalations requiring intervention promptly with all documentation, communication, reports uploaded to SFDC
Analysis of attrition for Client Success portfolios quarterly and yearly and churn and At Risk data
Maintain accurate records and document all service activities and discussions regarding department processes, personnel, or client escalations
Collaborate across all departments to address/resolve client needs and delegate as appropriate with proper oversight to ensure these items are completed
Become proficient / have extensive knowledge of all processes and guidelines for Client Success guidelines, practices, and protocols including product software and hardware offerings
Coordinate, collaborate and facilitate with all SpotOn departments to ensure merchant requests/concerns are handled timely and appropriately
Ensure team meets KPIs consistently and works collaboratively with department management to address disciplinary issues or prohibitive behavior who will work with HR on any formal actions required

What we offer

Fully paid private healthcare in LuxMed
Access to the Worksmile platform with a monthly top-up
Subsidized access to breakfast and lunch through the vending machine in Kraków office, and lunches in Gdańsk office once a week
New, modern, bright and comfortable office space in the city centre
A lot of free parking spots around the office
Access to the company’s library
Great working atmosphere
Chill out room with a PlayStation, table tennis, and mini gym
Free snacks and beverages in a kitchen
Company parties and social activities

Fulltime

Private Client Tax Associate Director

Our client, a leading firm of Chartered Accountants in Edinburgh, is seeking a t...

Location

United Kingdom , Edinburgh

Salary:

70000.00 - 100000.00 GBP / Year

Crowe Watson

Expiration Date

Until further notice

Requirements

CTA/ACA/ACCA qualified (or equivalent)
Significant experience in private client tax advisory within a senior role
Strong technical knowledge of UK tax legislation and planning
Must have a minimum of 5 years previous experience working within a UK Practice environment
Excellent communication and relationship management skills
A proactive, strategic mindset with a commercial approach to client service

Job Responsibility

Provide strategic tax planning and advisory services to high-net-worth individuals, trusts, and business owners
Lead and manage a portfolio of private clients, ensuring exceptional client service and compliance
Develop and mentor junior team members, fostering a culture of continuous learning and development
Identify new business opportunities and contribute to the firm’s growth strategy
Stay up to date with legislative changes and ensure clients receive proactive tax advice

What we offer

flexible working
company pension

Fulltime

Private Client Tax Associate Director

Are you an experienced Private Client Tax professional looking for the next step...

Location

United Kingdom , Birmingham

Salary:

75000.00 - 105000.00 GBP / Year

Crowe Watson

Expiration Date

Until further notice

Requirements

CTA/ACA/ATT qualified (or equivalent)
Strong technical knowledge of private client tax matters, including advisory experience
Proven leadership and client management skills
Must have a minimum of 6 years previous experience working within a UK Practice environment
Excellent communication skills, with the ability to explain complex tax matters clearly

Job Responsibility

Provide expert private client tax advisory services to a diverse portfolio of clients
Lead and develop a team of tax professionals, providing mentorship and technical guidance
Manage client relationships, ensuring high standards of service and compliance
Identify and implement tax planning opportunities for high-net-worth individuals
Support business development activities and contribute to the firm's growth strategy

What we offer

flexible working
company pension

Fulltime

Client Experience Associate

We're on a mission to help the world work Anywhere. Whether working from home, a...

Location

United States , Anywhere in, Georgia

Salary:

15.00 USD / Hour

AnywhereWorks

Expiration Date

Until further notice

Requirements

An excellent communicator, verbally and written
Growth mindset, and is excited to learn new things
Passionate about customer service
People-focused, friendly and knows how to listen
Dependable and shows up when expected
Above-average computer skills, including typing
The ability to stay calm and efficient under pressure
Willingness to complete an introductory learning and development phase at satisfactory levels

Job Responsibility

Taking customer calls
Capturing incoming leads
Taking orders
Scheduling appointments
Taking inbound calls and forwarding messages to our clients in a fast-paced environment

What we offer

Benefits are available after 60 days of employment

Fulltime

Associate, Client Growth

Modoras Accounting Syd

Location:
Greece , Athens

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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Contract Type:
Not provided

Job Posted:
February 18, 2026