Associate, Client Complaints Team Job at Brewin Dolphin (London)

Senior Accountant

The Countsy Senior Accountant is responsible for upholding the Company’s commitm...

Location

Salary:

29.00 - 34.00 USD / Hour

Countsy

Expiration Date

Until further notice

Requirements

Solid knowledge of Generally Accepted Accounting Principles in a variety of different industries and circumstances
Proven research and analytical skills showing ability to reach logical conclusion and application to client situations
Demonstrated high degree of proficiency in Microsoft Excel – familiar with higher formulas (i.e. pivot tables, IF statements, VLOOKUP, etc.)
Proficiency with various online business tools, ERP systems, and Microsoft Office
Prior experience with multi-entity or startup clients (strongly recommended)
Ability to manage client inquiries
Direct complaints or complex queries to relevant team members
Provide technical assistance
Expedite serious issues to management for prompt resolution
Sense of urgency necessary to meet goals, objectives and deadlines

Job Responsibility

Perform monthly and quarterly account reconciliations, bank reconciliations, credit card processing and receipt collections
Perform Accounts Payable and Accounts Receivable functions for multiple clients
Payroll processing using multiple payroll softwares
Effectively communicate with Client, CFOs, and Countsy staff to understand and document priorities and work status
Support client and team with timely response to information requests
Develop an understanding of the client's business
Demonstrate commitment to client success. Become familiar with project scope and tool sets required
Seek and communicate ways to improve client satisfaction
Take ownership of work and follow tasks through to completion
Utilize research and knowledge management channels

What we offer

Medical (including FSA and HSA offerings)
Dental
Vision
Life insurance
Disability insurance
401(k) savings plan
Employee Stock Purchase plan
Paid Time Off: 18 days
Eight Paid Holidays
Paid Sick Time (in geographies where legally required)

Accounting Manager

The Countsy Accounting Manager is responsible for upholding the Company’s commit...

Location

Salary:

35.00 - 38.00 USD / Hour

Countsy

Expiration Date

Until further notice

Requirements

Solid knowledge of Generally Accepted Accounting Principles in a variety of different industries and circumstances
Proven research and analytical skills showing ability to reach logical conclusion and application to client situations
Demonstrated high degree of proficiency in Microsoft Excel – familiar with higher formulas (i.e. pivot tables, IF statements, VLOOKUP, etc.)
Proficiency with various online business tools, ERP systems, and Microsoft Office
Prior experience with: revenue, inventory, currencies and/or intercompany
Prior experience in multi-entity or startup clients (strongly recommended)
Ability to manage client inquiries
Direct complaints or complex queries to relevant team members
Provide technical assistance
Expedite serious issues to management for prompt resolution

Job Responsibility

Performing monthly and quarterly account reconciliations including revenue, Inventory and intercompany/ consolidations
Performing Accounts Payable and Accounts Receivable functions for multiple clients including those with currency considerations
Advanced payroll processing using multiple payroll softwares
Effectively communicating with Client, CFOs, and Countsy staff to understand and document priorities and work status
Support client and team with timely response to information requests
Develop an understanding of the client's business
Demonstrate commitment to client success. Become familiar with project scope and tool sets required
Seek and communicate ways to improve client satisfaction
Take ownership of work and follow tasks through to completion
Utilize research and knowledge management channels

What we offer

Medical (including FSA and HSA offerings), Dental, Vision, Life insurance, Disability insurance, 401(k) savings plan, Employee Stock Purchase plan, Paid Time Off: 18 days, Eight Paid Holidays, Paid Sick Time (in geographies where legally required)
Discretionary Bonus Plan

Senior Director of Operations - PACE

Advance Your Career in Insurance Claims with Allied Universal® Compliance and In...

Location

United States , Dallas

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

Must possess one of the following: Bachelor’s degree in Healthcare Administration, Nursing, or Business
Associate’s degree in Healthcare Administration, Nursing, or Business and a minimum of eight (8) years of related experience in a healthcare leadership role
Minimum of three (3) years managing or directing an SIU insurance investigation program
Minimum of six (6) years of experience in a progressive healthcare leadership role
Ability to think strategically, make timely decisions and implement change
Ability to remain highly productive in a changing environment, possess strong attention to detail and well-developed organizational skills, and maintain a high level of discretion
Demonstrated proficiency in using subscription databases to search for relevant information on investigative assignments in support of the technical and professional staff of the SIU
Outstanding written and oral communication skills
Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint

Job Responsibility

Oversight of SIU (Special Investigative Unit) Investigations team associated with the PACE contract
Use independent judgment to define and confirm client objectives (including due dates) on all new, reopen, and investigative referral cases
Provide consultation to the client using independent discretion to develop and implement an efficient, effective, and ethical investigation of an insurance claim
Ensure adherence to clear guidelines regarding company policies on privacy, compliance, and ethics
Ensure independently that the investigators assigned to complete the investigative tasks requested by the client have been given clear instruction on the client’s expectations at the time the case is approved
Maintain quality control after investigation is completed, ensuring that all client’s objectives have been addressed and achieved, and the billing applied to this work product falls within the standard billing schedule or client contract rates
Ensure team meets “reopen” sales goals on a monthly basis, creating accurate funding records for all items billable to the client
Use sound management, discretion, and independent judgment to resolve conflicts between clients and/or investigators
Handle customer complaints (negotiating as needed) and forward field operational issues to appropriate Vice President as needed
Provide daily updates to the clients within one business day after an investigative task has been completed, or per the client’s updating protocols set forth in a contract (if applicable)

What we offer

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Seven paid holidays annually, sick days available where required by law
Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law
Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Client Operations Executive

The Client Operations Executive is responsible for delivering the day‑to‑day ope...

Location

United States , Dallas

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Fluent Spanish essential (Spoken and Written)
Detail oriented and quality focused with project coordinator skills
Excellent attention to detail and good administrative skills
Strong mastery of MS Office tools including Word, Excel and PowerPoint
Self-motivated with ability to prioritize, manage multiple requests simultaneously, and meet deadlines with an understanding of service level standards
Excellent listening, verbal, interpersonal, written and communication skills
Candidate must be able to demonstrate problem solving skills in combination with a methodical & structured approach to work
High School Diploma or equivalent

Job Responsibility

Execute daily operational activities for assigned clients in accordance with contractual terms and standard service agreements
Set up, maintain, and update client programs and system configurations
Manage operational tasks including Cardholder updates, whitelist/blacklist maintenance, renewals, and program data accuracy
Investigate, process, and document disputes, complaints, ensuring timely and satisfactory resolution
Run monthly client reports, billing information, and operational data, ensuring delivery within established SLAs
Provide operational administrative support to the Client Operations Manager and Client Account Managers as required
Respond to basic client queries and requests promptly and professionally
Maintain positive working relationships with internal teams, global partners, clients, and third‑party suppliers
Participate in weekly, monthly, and quarterly stakeholder meetings as needed to understand priorities, workloads, and client requirements
Support the handover of new clients from Commercial into Operations, ensuring all requirements are clearly understood and documented

What we offer

100% employer paid medical, dental, life & LTD insurance for employees
100% match to your 401k deferrals (limited) with 100% vesting at 6 months
Supplemental Insurance including STD, additional Life
Priority Pass Membership
Global Mentoring Program
Wellness Programs
Lifestyle Benefits

New

Senior Group Sales Manager

The Senior Group Sales Manager will maintain, develop, implement and maximize th...

Location

United States , San Antonio

Salary:

Not provided

DoubleTree by Hilton Orlando at SeaWorld

Expiration Date

Until further notice

Requirements

Minimum 2 years Hotel Sales experience
Must have the ability to communicate in English
Self-starting personality with an even disposition
Maintain a professional appearance and manner at all times
Can communicate well with guests
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player
Knowledge of a hotel structure and how all departments interact
Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints
Ability to move throughout the hotel to conduct site inspections

Job Responsibility

Prospect and Develop Business: Proactively source new group business through targeted research, internet prospecting, cold calling, networking, and re-engaging former clients. Attend industry events, tradeshows, and community programs to generate qualified leads and build visibility for the hotel
Strategic Account Management: Build, maintain, and grow strong client relationships with key accounts, corporate clients, associations, and third-party planners. Develop long-term partnerships to ensure repeat and referral business
Business Evaluation & Booking: Respond promptly to all incoming group and catering business inquiries. Evaluate potential business to ensure alignment with hotel revenue and profitability goals. Book all business within hotel parameters, following brand and departmental guidelines
Leadership & Mentorship: Support and guide junior sales team members by sharing market insights, best practices, and sales strategies. Serve as a mentor in the areas of account management, client relations, and contract negotiation
Presentation & Site Inspections: Conduct comprehensive hotel site inspections, client presentations, and virtual tours that highlight the hotel’s unique offerings and capabilities. Customize presentations to client needs and market segments
Contracting & Documentation: Prepare, negotiate, and execute contracts and other booking documentation, ensuring all terms are accurate and in compliance with hotel policy. Maintain thorough account files, sales activity tracking, and accurate data entry in the CRM system
Event Detailing & Communication: Collaborate with clients to detail event requirements including food & beverage, meeting space setup, and audiovisual needs. Anticipate client expectations and provide creative solutions to ensure successful events. Develop comprehensive group resumes and communicate all event details across hotel departments
Revenue Strategy & Forecasting: Partner with the Director of Sales & Marketing and Revenue Management team to analyze market trends, identify business opportunities, and contribute to the property’s overall sales strategy. Participate in weekly sales meetings and forecast sessions
Negotiation & Closing: Use advanced negotiation skills, business acumen, and creative selling techniques to close business and maximize revenue potential while maintaining client satisfaction
Professional Representation: Represent the hotel with professionalism and integrity at all times, maintaining a visible presence within the community and hospitality industry

Fulltime

Carpenter Foreman

Lead a positive working relationship with Mayo personnel, staff, patients, propo...

Location

United States , Rochester

Salary:

47.20 USD / Hour

Weis Builders

Expiration Date

Until further notice

Requirements

High School diploma or GED
Journeyman Union Carpenter
OSHA 30 training is required
Previous experience in a medical or healthcare facility environment
Thorough knowledge of trade activities through subcontractors or self-performance
Knowledge of Procore, Bluebeam, Microsoft Office
Ability to effectively use a laptop and iPad at the work site.
Client Focus
Functional/Technical Skills — deep understanding of construction management processes, building codes, safety regulations, and trades (testing, concrete, masonry, metals, carpentry, woodwork, roofing, insulation, windows/doors, drywall, painting, plumbing, HVAC, electrical) required for successful completion of the project.
Negotiating

Job Responsibility

Lead a positive working relationship with Mayo personnel, staff, patients, proponents, associates, architects, subcontractors, and city officials to support business growth.
Supervise, administer, and coordinate all field activities.
Ensure that project work is completed on or ahead of schedule, on or under budget, and client and associated parties are delighted with the final product.
Maintain and/or build an effective relationship with Mayo Construction Managers and Project Managers.
Communicate effectively and regularly with Weis Project Manager and General Foreman.
Provide input and help determine any required phasing and temporary walls/barriers.
Assist with developing project schedules.
Attend pre-bid meetings and provide man-hour input to Estimator.
Monitor and maintain a project specific safety program.
Maintain a neat and orderly work site.

Fulltime

New

Cleaning Supervisor

As Cleaning Supervisor, you will supervise the staff responsible for ensuring a ...

Location

United States , Houston

Salary:

54400.00 - 81600.00 USD / Year

CBRE Government & Defense Services

Expiration Date

Until further notice

Requirements

US Citizenship is REQUIRED
High School Diploma or GED with 5+ years of job-related experience
Prior shift manager or supervisory experience preferred
Fulfill the physical requirements associated with this role
In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required
Requires the ability to explain complex concepts or sensitive information
Expert knowledge of Microsoft Office products
Excellent organizational skills with a master-level inquisitive mindset
Exceptional math skills

Job Responsibility

Coordinate and manage the team's daily activities
Establish work schedules, assign tasks and cross-train staff
Schedule daily staff meetings and required in-service training sessions
Check cleaning equipment condition
Order cleaning supplies as needed
Coordinate and liaise with clients and employees
Handle complaints and feedback
Inform the team of requests and confirm completion
Inspect work done by cleaners and submit daily cleanliness reports
Initiate regular training on procedures for the use of chemical cleaners

What we offer

medical, well-being, financial planning and short-term benefits

Fulltime

New

Soft Services Supervisor

As a Soft Services Supervisor, you will supervise the staff responsible for ensu...

Location

United States , Chicago

Salary:

54400.00 - 81600.00 USD / Year

CBRE Government & Defense Services

Expiration Date

Until further notice

Requirements

High School Diploma or GED with 5+ years of job-related experience
Prior shift manager or supervisory experience preferred
Fulfill the physical requirements associated with this role
In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required
Requires the ability to explain complex concepts or sensitive information
Expert knowledge of Microsoft Office products
Excellent organizational skills with a master-level inquisitive mindset
Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups

Job Responsibility

Coordinate and manage the team's daily activities
Establish work schedules, assign tasks and cross-train staff
Schedule daily staff meetings and required in-service training sessions
Check cleaning equipment condition
Order cleaning supplies as needed
Ensure supplies are in a safe, secure area always
Coordinate and liaise with clients and employees
Handle complaints and feedback
Inform the team of requests and confirm completion
Inspect work done by cleaners and submit daily cleanliness reports

What we offer

medical, well-being, financial planning and short-term incentives benefits

Fulltime

Associate, Client Complaints Team

Brewin Dolphin

Location:
United Kingdom , London

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 03, 2026

Expiration:
January 19, 2026

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Location:United Kingdom , London

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Job Description:

Job Responsibility:

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Nice to have:

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Job Posted:January 03, 2026

Expiration:January 19, 2026

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