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Associate Claims Examiner

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Location:
United States , Austin

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Category:
Finance

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Contract Type:
Not provided

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Salary:

24.00 USD / Hour
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Job Description:

The Associate Claims Examiner is an entry-level position focused on building foundational skills in cargo claims management. This role involves processing claims from initiation to resolution, handling basic financial transactions, and developing an understanding of claims requirements for values up to $100,000, all under the guidance of a Claims Lead. The Associate Claims Examiner will professionally communicate with external parties and collaborate with internal teams, while also developing a basic grasp of the transportation industry and business acumen. This position is designed for individuals eager to learn and grow into a Claims Examiner role by demonstrating core competencies in claims processing, financial handling, and communication.

Job Responsibility:

  • Development and Learning: Develop a foundational understanding of the requirements for processing claims up to $100,000, with direct oversight and assistance from a Claims Lead
  • Foundational Claim Processing: Process assigned claims efficiently and accurately, from filing to resolution, while meeting time standards
  • Financial Transaction Processing: Process payments to customers and deductions from carriers
  • Foundational External Communication: Communicate professionally and diplomatically with external parties (carriers, insurance companies, customers) to provide status updates, request information, and resolve basic concerns
  • Foundational Acumen & Internal Engagement: Develop a basic understanding of the transportation industry and essential business acumen

Requirements:

  • Bachelor’s degree in Business Administration, Finance, Accounting, or related field, or 3 years of professional experience in customer service, administrative support, or the insurance industry
  • Exceptional organization skills and high attention to detail
  • Proficient in Google Suite
  • conduct basic risk analysis and general data reporting
  • Superior written and verbal communication skills
  • Ability to work both independently and collaboratively
  • Strong critical thinking, judgment, and decision-making skills
What we offer:
  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
  • Invest in your future with our matching 401(k) program
  • Build relationships and find your home at Arrive through our Employee Resource Groups
  • Enjoy office wide engagement activities, team events, happy hours and more
  • Leave the suit and tie at home
  • our dress code is casual
  • Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown
  • Park your car for free on site
  • Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew
  • Sweat it out with the team at our onsite gym
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Take time to manage your physical and mental health – we offer company paid holidays, paid vacation time and wellness days
  • Receive 100% paid parental leave when you become a new parent
  • Get paid to work with your friends through our Referral Program
  • Get relocation assistance

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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