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Unique opportunity for a driven Nurse Leader to assume leadership of our dynamic and highly regarded Parent Child Division. Collaborating with the Chief Nursing Officer (CNO) and our team of stellar ACNO colleagues, the ACNO is responsible for driving, supporting and modeling a culture focused on employee engagement, quality, patient safety, fiscal responsibility, and the overall patient experience. The ACNO demonstrates and leads by example the behaviors of the American Nurses Association (ANA) Nursing Code of Ethics, Nursing Scope and Standards of Practice, and their associated specialty Scope and Standards of Practice. The ACNO will assess their own knowledge, skills and abilities associated with effective leadership using the American Organization of Nurse Leaders (AONL) Nurse Leader Core Competency Model®. The ACNO oversees and sets the direction for numerous health system programs and objectives, including: service development and personnel management, and resource allocation and control in order to support and enhance patient care in the inpatient areas of maternal child health, neonatology and pediatrics; the health system’s relationships with local partners, including coordination of patient care delivery, patient advocacy and contractual agreements; lead projects related to clinical care outcomes, performance improvement, and cost-effective solutions; along with modeling collaboration with the medical staff, practices operations and health system colleagues. This ACNO embraces the guidance, principles and best practices outlined by the three professional organizations that support Parent Child Services: The Association of Women’s Health, Obstetric and Neonatal Nurses (AWHONN), the National Association of Neonatal Nurses (NANN), and the Society of Pediatric Nurses (SPN). This role requires clinical expertise in Labor/Delivery/OB
Job Responsibility:
Provides leadership and strategic planning to operationalize care delivery services and develops a coordinated approach to care delivery across the continuum, including the development of a parent child nursing strategy
Actively collaborates with Providers, Finance and the care delivery system to develop clinical strategies to improve patient experience and assure evidence based practices are expressed in policies, procedures and protocols
Assures that the hospital has an effective care planning process in concert with the medical staff and patient care services colleagues
Has direct reporting responsibility for inpatient care departments at the hospital and associated outpatient services not associated with South Shore Medical Center
Works with the Chief Nursing Officer and medical staff leadership to evolve the organizational model to meet patient care needs
Facilitates the delivery of safe, high quality care through clinical and non-clinical care management coordination, ongoing process evaluation, and reviewing clinical outcome metrics
Responsible to continuously evaluate and advance the Clinical Care Management model
Develops strategies to leverage resources to advance professional growth, spread best practices, and provide flexible staffing options
Convene, lead and monitor regional work groups as indicated to address opportunities
Measures, analyzes and reports key metrics related to nursing care management across the parent child division care continuum
Obtains, utilizes and leverages existing data for improvement of patient care and other key performance indicators
Facilitates development and distribution of reports
The ACNO will develop a dashboard related to their core activities to present to their team, collaborators and senior leadership presenting at least monthly
Identifies and acts upon opportunities to coordinate services between inpatient, outpatient and community settings
Forms community relationships and works to identify gaps in the continuum of care
Understands and promotes the use of community resources to improve the patient experience
Promotes and maintains positive relations with continuum of care providers
Models and fosters an environment of professionalism and compassionate care
Guides the recruitment, retention, and employee engagement that keeps high performers engaged and maintains focus on succession planning
Acts as a role model through the demonstration of personal professional development, continuous learning and competency improvement
Partners with medical staff and clinical services operations to become more efficient and effective in achieving total cost of care objectives, in alignment with clinical quality and access objectives
Identifies and implements best practices related to: nursing professional governance, quality improvement, top of license performance, coordination of care, care team collaboration, family and patient advocacy and other related areas as indicated
Serves as liaison for statewide parent child care focused initiatives and for project related activity within South Shore Health
Actively participate in professional, political and regulatory organizations policy, practice, payer and regulatory communications and convening meetings
Coordinates with Human Resources for the interviewing, hiring, personnel transactions and implementing of institutional corrective action policy for staff
Using Workday, initiates, approves, and coordinates with Human Resources for approval of human resources changes for staff who reside under their team
Prepare performance reviews about direct reports
Take corrective and disciplinary action, up to and including termination, as necessary to maintain the highest level of staff productivity and effectiveness
Provides direct supervision to, and is responsible for, the conduct, operations, and results of their team
Develops and implements change management programs including efficiency and resource utilization projects
In times of transition, supports areas that require interim leadership support
Actively considers opportunities to grow the abilities, skills, and support of colleagues responsible areas through professional development, enhanced communication vehicles, employee-focused initiatives, and otherwise
Reviews, supports, and ensures salary and wage equity for staff
Creates a supportive, educational, and development-focused environment for all staff
Ensures the support and maintenance of a diverse, inclusive, and professional environment for all staff
Develops, implements, oversees, and approves departmental policies, procedures and systems and revises as necessary to maximize efficiency
Responsible for ensuring compliance with regulatory bodies and making managers aware of policy and procedure changes
Develop letters, presentations, announcements, and other communications
Serve as a stand-in for the CNO in relevant meetings when the CNO is not available
Serve on committees as needed or assigned by the CNO
Lead or participate in special projects and perform other related tasks as requested or required
Requirements:
MSN (or) MS with a BS in Nursing, Doctorate preferred
Minimum five years of experience required as a clinical nurse with demonstrated evidence of leadership progression
most recent 3 of the last 5 years of leadership must have been in a direct leadership role in a hospital setting or direct patient care environment with demonstrated expertise in at least Labor/Delivery, with additional experience in NICU, PostPartum, or Pediatrics preferred
Experience in an Academic Medical Center or Magnet designated organization preferred
Current Massachusetts Registered Nurse License without restrictions required
Current certification preferred or to be attained within two-year period from date of hire
Professional nursing certification must be maintained while employed in this position
Analytical Skills
Organizational Skills
Theoretical Skills
Communication Skills
Interpersonal Skills
Other Abilities
Leadership Competencies
Nice to have:
Experience in an Academic Medical Center or Magnet designated organization preferred
additional experience in NICU, PostPartum, or Pediatrics preferred