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FinXL is seeking an Associate Change Analyst to join our consulting team and be deployed with a leading banking client on a key transformation engagement.
Job Responsibility:
Conduct Change Impact Assessments (CIA) to identify workflow transitions
Map end-to-end customer journeys to identify and remove friction points
Build relationships with front-line stakeholders to gather business feedback
Track business readiness and "Go-Live" metrics, including training completion
Create high-quality communications, including Quick Reference Guides and emails
Monitor data and adoption tracking to identify post-launch support needs
Translate complex project updates into simple, actionable steps for users
Requirements:
1-2 years of experience in Change, Business Analysis, or Project Coordination
Previous experience within a corporate or regulated environment
Strong focus on customer outcomes and improving business processes
High proficiency with Microsoft 365 suite (Teams, SharePoint, Viva Engage)
Exposure to process mapping tools and methodology
Polished and professional communication style for senior stakeholders
Adaptability to pivot effectively when project timelines shift
What we offer:
training
development
growth
discounts
12-month career-accelerator role within high-stakes Institutional Banking
Structured up-skilling and mentorship through FinXL's development path
Visa sponsorship available, including takeover of existing visas