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This is a long-term contract position within the financial services industry, offering an exciting opportunity to bridge the gap between business operations and IT systems. In this role, you will play a key part in supporting business processes, ensuring compliance, and contributing to quality improvement initiatives.
Job Responsibility:
Serve as a liaison between the business unit and IT, facilitating communication and collaboration to address system and process needs
Provide case consultation and front-line support to team members, ensuring smooth operations
Maintain and update documentation related to business systems and processes, ensuring accuracy and relevance
Conduct training sessions and quality reviews to promote best practices and improve team performance
Ensure adherence to applicable laws, regulations, and compliance standards in all business activities
Assist in basic data analysis and support during compliance and audit reviews
Utilize tools such as Microsoft Excel, Word, and PowerPoint to prepare reports and presentations
Collaborate with stakeholders to identify opportunities for process improvements and system enhancements
Monitor and evaluate system performance, addressing issues as they arise
Support the business unit in achieving operational goals and maintaining system integrity
Requirements:
Bachelor's degree in business, information systems, or a related field is preferred
0-2 years of experience in business systems analysis or a similar role
Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint
Strong understanding of compliance regulations and applicable laws
Excellent communication skills, with the ability to act as a liaison between technical and non-technical teams
Detail-oriented with strong organizational and documentation skills
Familiarity with Windows OS and basic data analysis
Ability to conduct training sessions and quality reviews to support team development
What we offer:
Medical, vision, dental, and life and disability insurance
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