Associate, Business Process Services Job at Forterro (Bangalore)

Associate Manager Business Process Solutions BPS

At DXC Technology, we believe strong connections and community are key to our su...

Location

India , Bangalore

Salary:

Not provided

DXC Technology

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a relevant field or equivalent combination of education and experience
Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role
Proven experience in business process services
Experience in business process analysis and recommendations
Proficiencies in process analysis and data-driven decision-making
A continuous learner who stays abreast with industry knowledge and technology

Job Responsibility

Assist in managing business process improvement projects to enhance customer and client experience
Support the identification of process optimization opportunities
Execute process enhancements under the guidance of senior team members
Assist with project communication and reporting
Collaborate with cross-functional teams to ensure project success
Act as a liaison between team members and stakeholders
Assist in resource allocation and project planning
Learn and apply process optimization methodologies effectively

What we offer

In-person collaboration with flexibility to support wellbeing, productivity, individual work styles, and life circumstances
Inclusive environment

Fulltime

Sales Associate - Business Office Associate

The Sales Associate (SA) contributes and supports the overall sales functions of...

Location

United States , Bellefontaine

Salary:

Not provided

Dewolfe Place

Expiration Date

Until further notice

Requirements

Associates degree preferred
One (1) years’ experience in an administrative sales or customer service role
Must demonstrate an interest in working with a senior population
Engages with guests, residents, and staff in a courteous and friendly manner
Supports organization's goals and values
Balances team and individual responsibilities
Exceptional telephone, administration, and customer service skills
Detail oriented and excellent organizational, time management and follow-through skills
Must demonstrate good judgment, problem solving and decision-making skills

Job Responsibility

Answers inbound sales calls, engaging with prospects/influencers to ascertain full contact information and perform the first level of discovery process
Greets tours, escorts to the Discovery Room while engaging with the prospects/influencers to create a smooth introduction to the Director of Sales
Manages the customer relationship management system including prospect/influencer data to ensure accuracy and completeness
Produces weekly, monthly, and quarterly sales reports in accordance with a schedule of reports or as requested
Assists daily in visiting model apartment(s) and tour path to ensure the community is ready for company, shows well and meets the model apartment standards including sight, sound, and scent
Makes outbound calls to prospects/influencers that demonstrate effective telephone sales skills resulting in the generation of a tour or mutually agreed upon next step
Monitors sales collateral to ensure inventory levels are appropriate, orders sales collateral through the online portal as needed
Organizes, coordinates, and assists in the planning and execution of the sales event calendar
Conducts tours as needed during sales coverage times or when other sales team members are committed to other prospects/influencers
Administers the “UPs” log as the gatekeeper of all new prospects to ensure equitable distribution of leads to the Director of Sales

What we offer

medical
dental
vision
life and disability insurances
paid time off
paid holidays
401(k) plan with company match
Employee Assistance Program
accident insurance policies

Fulltime

Senior Associate / Associate, Risk Advisory Services

Forvis Mazars is a leader in audit, tax and advisory services worldwide, operati...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Forvis Mazars

Expiration Date

Until further notice

Requirements

Degree holder in Accounting / Finance or related discipline
At least 1-2 years of relevant experiences in professional accounting firms
Member or finalist of professional qualification preferred such as HKICPA / ACCA / CPAA / CIA
Experience working within an internal audit, internal control, operation audit or compliance function as an internal employee or as part of a professional services firm is an advantage
Ability to deliver work within tight timelines, on budget and at a high level of quality
Strong teamwork ability and able to work independently
Fluency in spoken English and Cantonese
Putonghua is a must
Good written presentation skills in both English and Chinese (HKDSE Level 5 or above in Writing, or equivalent)
Logical thinker with good interpersonal and communication skills

Job Responsibility

Assist in design and execute the day-to-day activities of risk management and internal audit review engagements and / or advisory engagements for our listed clients / undergoing IPO application in Hong Kong
Obtain good understanding of business operations, processes and controls
Support the planning of audit activities, including development of audit program, and execution of internal audits
Contribute to proposal development, project scoping, delivery risk management and the initial review of deliverables
Work with client management team to provide insights to client via qualitative and quantitative risk analysis and rating, risk management strategy and relevant internal control objective
Assist in review, analyze, and inspect the implementation of control operations, identify internal control weaknesses and provide value-added recommendations
Assist client listed in Hong Kong to prepare ESG reporting in accordance with ESG Reporting Guide of The Hong Kong Stock Exchange

What we offer

Medical and dental insurance
Life insurance
5-day working week
Discretionary performance bonus
Birthday leave
Marriage leave
Employee activities

Fulltime

Senior Associate / Associate - IT Audit, Risk Advisory Services

Forvis Mazars is a leader in audit, tax and advisory services worldwide, operati...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Forvis Mazars

Expiration Date

Until further notice

Requirements

Degree holder in Information Technology or related discipline
At least 1-2 years of IT audit experience in Audit or consulting firms
Professional experience as an internal employee working on IT risk or IT compliance related function
Member or finalist of professional qualification preferred such as CISA, CISSP or CISM (either one only), HKICPA, ACCA, CPAA
Fluency in spoken English and Cantonese
Putonghua is a must
Good written presentation skills in both English and Chinese
Logical thinker with good interpersonal and communication skills
Willing to travel (more than 50%) and ability to work diligently under pressure

Job Responsibility

Learn and build your knowledge on how to conduct IT audit over general/ application controls, network security, cybersecurity, blockchain platform operations, and apply Computer Assisted Auditing Technique ('CAAT') for data verification, cyber hacking incident investigation
Contribute to execution of IT-related risk assessments in the following areas: cybersecurity, IT strategy and governance, IT operations, business continuity and disaster recovery, network and infrastructure security, cloud and third party risk, programs and projects, automation, GITCs and application controls, and regulatory/compliance requirements
Obtain good understanding of IT infrastructure, programs, networks and database, IT security, identify areas of improvement and make recommendations
Work with client management team to assist in implementation of new processes and controls to address key risks, as necessary
Draft comprehensive executive summaries and final reports for delivery to client senior management and document and review engagement workpapers in accordance with standard Forvis Mazars and industry-accepted methodologies
Assist in kickoff, status, and closing meetings with engagement team and client and contribute to technology risk knowledge base and internal practice development initiatives

What we offer

Medical and dental insurance
Life insurance
5-day working week
Discretionary performance bonus
Birthday leave
Marriage leave
Employee activities

Fulltime

New

Associate Business Analyst

We are looking for a skilled and detail-oriented Business Analyst with strong ex...

Location

India , Noida

Salary:

Not provided

ClixLogix

Expiration Date

Until further notice

Requirements

Understanding of Wireframing Tools and trends as well as mock-up development technologies
Basic knowledge of UX methodologies, approaches, and trends and the ability to translate user problems to business requirements and present user-centric solutions
Should have excellent communication, documentation, and presentation skills
Should relish turning ambiguous requirements into more concrete and actionable items

Job Responsibility

Creating concept design to product requirements in form of visual Prototype/ Wireframes/ SRS Doc
Analyze market competition and position the product line so that it appeals to end consumers
Define structure and owning products in terms of creating end to end product flow
Should be aware of Latest trends on Mobile/ Web UI /UX , Design & Navigation
Collaborate with the client to gather requirements and convert them into functional specifications and/or technical requirements
To work as a consultant for prospective clients questioning as well suggesting innovative solutions to their needs / pain-points
Conduct functional/technical feasibility study for new products and services
Work with project stakeholders to ensure requirements are achievable and exhibiting good presentation and communication skills at all levels of management and operation
Prepare functional artifacts like BRD / FSD with business process flows
Prototype the requirements to generate wireframes

Fulltime

Office Services Associate

We are looking for a detail-oriented Office Services Associate to support daily ...

Location

United States , Chicago

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent is required
At least 1 year of office services experience, ideally within a legal, banking, or large corporate environment
Working knowledge of back-office support functions, including copying, scanning, mail distribution, and document handling
Strong customer service and communication skills with the ability to build effective working relationships with clients and colleagues
Demonstrated attention to detail, sound organizational ability, and a consistent approach to meeting deadlines
Ability to manage confidential documents and exercise good judgment when handling sensitive information
Comfortable making routine decisions independently, solving basic operational problems, and escalating issues when appropriate
Ability to work efficiently in a team-oriented, fast-paced environment and regularly lift up to 50 lbs

Job Responsibility

Manage incoming office service requests by reviewing job details, confirming instructions, and recording work through appropriate tracking methods
Complete copying, scanning, mail handling, and document intake tasks in accordance with established service procedures and client expectations
Organize assignments by deadline and production priority to ensure work is processed, finished, and delivered on schedule
Communicate promptly with supervisors or client contacts regarding unclear instructions, scheduling concerns, or service issues that may affect completion times
Perform basic troubleshooting on office equipment and replenish paper, toner, and other production supplies to keep operations running smoothly
Inspect completed work for accuracy and presentation, and contribute to quality checks on team output when needed
Handle sensitive materials with discretion and follow company and client policies related to confidentiality, security, and workplace procedures
Support additional front-of-house or facility-related services, such as reception, hospitality, or audio/visual coordination, based on business needs
Lift and move boxes, paper, and other materials as required to support daily service activity and mail or reprographics operations

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Sales Specialist - AI Business Process

The mission of Microsoft Business Applications is to help our customers digitall...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Experience with selling CRM/ERP or similar software-as-a-service, cloud-based business applications to large enterprise accounts exceeding sales targets.
Developing demand and pipe by building BDM networking, assessing strategic customer objectives, digital transformation opportunity discovery, key improvement scenarios and an ability to measure and present incremental and new economic value from solutions proposed.
Ability to sell solutions with connected end-to-end business transformation across business units within enterprise accounts.
Leading/orchestrating sales processes across account planning, opportunity planning, deal negotiation, customer decision frameworks, evaluation plans and engaging in sophisticated business case discussions.
Deal crafting, negotiating terms and contracts for multimillion-dollar digital transformation initiatives.
Disciplined operator with demonstrated accuracy in forecasting business and maintaining pipeline hygiene.
Strong track record and history of carrying and exceeding an enterprise account sales quota.

Job Responsibility

Build Pipe in Alignment with Account Teams & Cross-Solution Areas – Build pipe by leading with industry, using digital signals and insights to prospect, network, identify, engage and nurture with right BDMs, align and gain account team commitment, plug into cross solution sales motions.
Envision Industry-aligned Customer-centric Solutions with Business Value Insights – Discover and envision industry-based solutions with business value insights working with a pursuit team of technically intense workload experts and partners’ resources to quantify and qualify end-to-end connected solution use cases expanding opportunity value across line of business BDMs.
Engage with Partner(s) – Leverage and scale through early alignment with priority co-sell partners and ISVs.
Develop Close Plan & Secure Customer Agreement to Envisioned Solution – Gain customer agreement by successfully presenting the business case for change, aligning business pains with envisioned solution and associated business value.
Orchestrate Solution Design & Calculate/Present Business Value – Orchestrate, bringing clarity to pursuit team to ensure designed solution(s) maps to envisioned solution and business value. Ensure design has an end-to-end view, building opportunities for future expansion of interconnected business processes after initial sale.
Negotiate with Proposals Mapped to Business Value – Create compelling board-level presentations with proposals aligned to customer transformation plan mapped to business value impact. Deal crafting and negotiating using give gets/balance of trade and other resources. Engage Microsoft executives when required to expedite close and resolve stalemate/inaction.
Commitment for Customer Success – Throughout the sales process and after sales closure ensure successful hand-off to customer success teams with a clearly documented deployment plan.

Fulltime

Associate Business Analyst

As an Applications Managed Services Engineer (L1) at NTT DATA, you will provide ...

Location

Indonesia , Jakarta Selatan

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Entry-level experience in managing platforms such as Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration
Basic knowledge of infrastructure and technology within supported technical domains (e.g., ErP, Windows, Linux, SQL, Oracle Middleware, and Webserver)
Strong planning skills, with the capability to anticipate and adapt to changing circumstances
A client-focused mindset, with the ability to understand and prioritize client needs
The ability to communicate and work effectively across different cultures and social groups
Active listening skills, including paraphrasing, probing for further information, and refraining from interrupting
A positive outlook, even when working under pressure or putting in longer hours as needed
A bachelor’s degree in information technology/computing, or equivalent work experience

Job Responsibility

Provide essential support and monitoring services for clients' critical software applications, including ErP and Middleware technologies
Proactively identify, investigate, and resolve application-based incidents to ensure consistent adherence to Service Level Agreements (SLAs)
Monitor and manage client applications, respond to service requests, and resolve low-complexity incidents
Execute approved maintenance activities such as patching and making configuration changes
Provide support to clients via phone or chat
Create and update knowledge articles to help streamline processes and improve service delivery
Contribute to work optimization, including automation and process improvements
Occasionally contribute to project work and implement disaster recovery functions and tests

Fulltime

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Associate, Business Process Services

Job Description

Job Responsibility

Requirements

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