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The Associate Billing Operations Analyst is an entry level role within the Billing Operations job family. This role assists with analyzing the accuracy of data related to the billing process. The Associate Billing Operations Analyst supports the optimization, implementation and reporting on all billing activities. This is done by auditing data sets extracted from the billing system and review the information for accuracy.
Job Responsibility:
Supports the implementation billing operations to maximize effectiveness and accuracy
Assists with auditing the integrity and accuracy of data entered into the system
Receives details instructions to monitor operation of the billing system
Assists with reconciling financial information, files and records to ensure the availability and accuracy of the information
Supports the implementation of written policies and procedures that govern billing operations
Receives detailed instructions to drive the implementation of new billing systems and/or integration of changes to existing billing system
Investigate and analyzes any collection matters raised by management
Processes new billing files and failed billing files
Monitors and corrects data incongruences that could directly impact the quality and billing operations processes
Receives detailed instructions to perform a variety of analytical functions including the review and management of large data sets to ensure billing accuracy and compliance with internal controls
Assists with continuous process improvement projects related to billing controls, quality and efficiency, and automation opportunities
Performs any other billing operations task as requested by management
Requirements:
Bachelor's degree or equivalent in Finance or Accounting or related field
Entry level experience as a Billing Systems Analyst, Billing Operations Practitioner or Specialist
Entry level experience working with internal and external stakeholders
Entry level experience auditing processes, financial information and systems
Entry level experience working with the MS Office Suite, including MS Excel and MS Word
Hands-on billing application knowledge and experience
Entry level experience with tools such as SQL
Process orientated with an understanding of both financial and operational controls
Ability to manipulate large amounts of data and compile detailed reports
Has planning and organization skills
Ability to work under pressure and meet deadlines
Verbal and written communication skills
Ability to multitask and work independently
Ability to produce a high quality of work with meticulous attention to detail
Demonstrate high ethics and adherence to company values
Ability to prioritize and manage expectations
Ability to establish rapport and maintain effective working relationships with internal and external stakeholders
Ability to utilize key systems and tools related to billing operations