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As a Barclays Associate Banker within the International Corporate Banking team, you will play an important part in the development and maintenance of relationships across our financial institutions client base. You will support the Relationship Director with daily processes and procedures, develop client relationships and enhance client experience.
Job Responsibility:
Managing Customer relationships, business development, product knowledge, and researching solutions to meet customers’ needs using market and industry information
Acting as a principal point of contact and assisting with day-to-day portfolio management
Managing assigned clients and engaging with product specialists to identify new opportunities for the Bank and providing the best possible service to their clients
Working with internal and external stakeholders to support retaining and growing client relationships and the portfolio and delivering banking products
Dealing with all aspects of onboarding, Know Your Customer (KYC) and Customer Due Diligence process and annual credit review and ensuring compliance with mandatory Risk policies and procedures
Developing relevant sector, client and product knowledge using development tools, learning resources and actively share your skills and knowledge with your colleagues
Management of client relationships to identify the clients financial goals, challenges, and risk tolerance to support the analysis of data obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement and additional services to support client needs
Research and understanding of the client's industry trends, regulatory landscape, and competitive environment to inform strategic recommendations
Design of customised solutions that address the client's specific needs and objectives, incorporating a range of products and services from the bank's portfolio
Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank
Provision of guidance to clients to support their financial decisions, offering expert investment advice, risk management and wealth management strategies support, and updates on market trends to ensure a positive and continuous relationship
Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimise potential losses
Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy
Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts
Requirements:
Knowledge of Corporate Banking product suite: Payments, Liquidity, FX, Lending, Trade & Working Capital
Experience in Customer Due Diligence procedures, awareness of Financial Crime policy and procedures
Knowledge of associated risks, compliance, KYC and management of same, Credit risk analysis skills
Understanding client’s complex requirements and positioning products that meet the client’s requirements and are the right products
Ability to manage KYC requirements, client onboarding, banking service management and internal/external stakeholder engagement and co-ordination
Nice to have:
Excellent time-management, self-planning, and organisational skills as well as excellent presentation and communication skills, and IT Skills (Microsoft standard packages)
Ability to build excellent client relationships & develop internal network relationships to deliver results
Excellent written and verbal communication and the ability to build relationships and stakeholder management