Associate Acute Care Medical Assistant I

This position provides support to both front and back office functions in Behavioral Health. Supporting the psychiatrists the AACI provides a basic level of medication triage and support services and takes vital signs from behaviorally disordered adults and children who are patients of the Private Side of the Behavioral Health Department. In the front office this position is the first point of customer service contact for clients families and visitors. The position performs all reception collection and updating of demographic and insurance information eligibility verification collection of copays telephone reception and message relay. The position also files documents in the electronic health record maintaining knowledge of confidentiality and the process for release of medical records. This position is an integral member of the care management team supporting quality medication management and clinical problem solving functions in concert with the other medical staff and psychiatrists. Depending upon the current staffing mix and business needs this position may float to any and all BH Administrative Support Representative front office functions.