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Associate Accounts Receivable Specialist

Bangladesh, Dhaka · Job Posted April 11, 2026
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Job Description

Optimizely is looking for an Associate Accounts Receivable Specialist to join our Accounts Receivable team. This role will be essential in managing cash collections from customers and liaising with customers to investigate, report, and escalate issues that may delay payments. The position will also manage the credit committee process for credit memo requests, working closely with Billing, CSM, Sales, and Order Management teams while maintaining and updating relevant trackers.

Job Responsibility

  • Work directly with customers, legal teams, CSM, Sales, Finance, Order management and billing teams ensuring payments are received within the terms and engagement and resolve any outstanding balances
  • Prepare weekly AR aging reports, send statements, and issue past-due notices to customers with delinquent accounts (dunning)
  • Update notes and action items for each customer
  • Recommend write-offs of AR to management
  • Process credit card payments
  • Assist with resolutions of short payments
  • Reconciling variances and collaborate with internal and external customers in resolving payment disputes
  • Assist with ad hoc research, reporting and projects
  • Provide continuous improvement to standardize and streamline processes, SOX control performance and documentation maintenance
  • Weekly reporting of invoicing totals, aging totals, cash receipts / invoice adjustments
  • Work closely with cash applications team in resolving all unapplied cash for month-end
  • Work with credit collection agencies on past due accounts and follow ups
  • Ensuring churning customers are properly processed through all systems

Requirements

  • 1-3 years of experience in Accounts Receivable
  • Strong understanding of General Ledger
  • Excellent communication, problem solving, analytical, organizational and time management skills
  • Good understanding of basic accounting principles
  • Proficiency with MS office including outlook, excel and word
  • NetSuite experience a plus or equivalent ERP system
  • Excellent data entry skills with high attention to detail
  • Positive mindset to become a valued member of the team
  • Highly motivated and results-driven to meet DSO
  • Bachelor's Degree
  • Following Policies and Procedures
  • Interacting with People at Different Levels
  • Learning Quickly
  • Prioritizing and Organizing Work
  • Serving Customers

Nice to have

NetSuite experience a plus or equivalent ERP system

What we offer

  • Best-in-class compensation plans
  • Two annual festival bonuses
  • Recognition and rewards programs
  • Vacations days
  • Annual Work/Service Anniversary Leave
  • Parental leave (both maternity and paternity)
  • Health insurance
  • Reproductive benefits for both parents
  • Volunteering opportunities to make a difference
  • Chance to work alongside our incredible global team
  • Free communal transport facilities inside Dhaka to and from the office
  • Free catered lunch every day

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