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The Associate Account Manager will support the day-to-day needs of the Client Services team, helping Account Managers to flawlessly execute campaigns for Advertisers/Agencies and drive revenue for SXM Media. Your team will include thoughtful, problem-solving individuals who are passionate about growing the SXM Media brands.
Job Responsibility
Partner with Account Managers to execute a myriad of operational tasks including building media plans, executing insertion orders, ensuring creative is deployed properly and assisting with research requests
Align with core pod teams to support high-touch clients and their campaign needs
Learn the ins and outs of advertising from a collaborative and passionate team
Assist in monitoring campaigns and ensure campaign delivery across various ad serving systems
Collaborate with billing team to resolve monthly invoicing queries (as assigned)
Provide other ad-hoc account-related support
Delegate work as necessary to internal resources
Requirements
Experience in digital/radio/mobile planning, buying, or account/project management
Previous customer service-oriented role a plus
Excellent written and verbal communication
Ability to be self-motivated, organized, detail-oriented, able to prioritize, and excel in a fast-paced environment
Strong work ethic
Previous experience with Google Drive and Microsoft Office Suite, particularly in Excel & PowerPoint is a plus
Experience with automation and/or AI as a plus
Must have legal right to work in the U.S.
Nice to have
Previous customer service-oriented role
Previous experience with Google Drive and Microsoft Office Suite, particularly in Excel & PowerPoint