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As an Account Manager, you have the opportunity to join a dynamic team at Awin. We are a proactive and creative group, working closely with Awin offices worldwide and continuously evolving. We are looking for a new team member who will focus on building relationships with our existing clients. The Warsaw office primarily operates in the Polish market but also collaborates with clients in Central and Eastern Europe.
Job Responsibility
Managing affiliate programs in the Polish and CEE markets - coordinating cooperation with other Awin departments
Deepening knowledge related to industry trends and Awin products - conducting training sessions and meetings, providing support and ongoing assistance to clients in line with the agreed service level
Recruiting new publishers and developing cooperation with current ones - ensuring an increase in the number and intensity of collaborations within the managed affiliate programs
Analyzing activities and projects - creating reports and analyses for assigned clients and participating in internal projects using Asana, Tableau, Power BI, and SimilarWeb
Taking a proactive approach to customer service - identifying problems, new opportunities, and preparing recommendations and solutions with the help of other Awin teams
Building relationships - participating in client events, networking meetings, and training workshops
Requirements
Good knowledge of Polish and English, both spoken and written (work in an international environment and with English-speaking partners). Knowledge of additional foreign languages is a plus
Experience in digital marketing from another affiliate network, e-commerce, publisher, or media house
Knowledge of the affiliate marketing industry, including commission models, tracking solutions, and various affiliate channels
Ability to manage multiple projects simultaneously in a flexible manner
Commitment to program development and providing excellent customer service to ensure high levels of client satisfaction and retention
Quick learner with strong team orientation and a positive, enthusiastic attitude
Proficiency in MS Office, especially Excel, PowerBI, Tableau, and a willingness to learn new technology systems
Nice to have
Knowledge of additional foreign languages is a plus
What we offer
Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves
Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being
Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development
Remote Working Allowance: You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately
Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program