Associate Account Manager

Hogarth

Location:
India, Mumbai

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Interactive Account Manager works closely with the Clients Interactive Producers to work on campaigns in India. The PM is expected to lead and manage digital projects while bringing together a multi-disciplinary team comprising of internal and external resources as required. The Interactive PM needs to provide an optimum interactive solution for the client that answers the brief within all the necessary specified style and technical guidelines. As a member of the project management team on this business, you are pivotal to the smooth running of the projects. You will be required to have a thorough understanding of the client’s requirements and be responsible for all aspects of your projects. You will build strong client relationships, managing communication through the project team, providing consistent and accurate project reporting, project planning, and ensuring that expectations are managed and delivered.

Job Responsibility:

Organize teamwork, create a balanced work schedule and ensure people are able to deliver results
Flag any potential team issues to the line manager and be actively involved in finding a solution
Identify training requirements for team members to ensure their adherence to processes and improve workflow
Strict adherence to client confidentiality policy
Set and manage client expectations regarding deliverables and timeframe while coordinating and ensuring all parties follow the agreed workflows
Identify and escalate areas for improvement of existing workflow and processes
Build strong, trusting relationships and communication with all key stakeholders, function leads, cross functional producers, senior managers from Marcom, and 3rd party vendors that are directly involved with the work
Manage the approval of quarterly budgets and proactively manage your projects within time and budget, escalating any risks to project delivery
Demonstrate ability to write, prepare and present documents, presentations, and reports to support your work
Ensure your projects deliver consistently against all contractual obligations including SLAs and KPIs
Act as a brand QC/Guardian – always ensure brand guidelines, QC checklists and procedures are understood and followed by the project team
Monthly financial reconciliation on projects

Requirements:

Around 5 years solid Project Management experience in a similar capacity
Very high competence in project management software such as Microsoft Project and Omniplan
Experience in costing, quotations, and project scope definition
Analytical and detailed in project documentation, accountability, and tracking
Pragmatic team player with excellent written and verbal communication skills
The ability to function productively in a fast paced, high-pressure environment
High level of IT literacy, including use of spreadsheets
Strong numeracy skills
Prioritization, time management, and attention to detail
Resilience and ability to work under pressure
Excellent communication skills, written and verbal, in English
Strong interpersonal skills
Possess technical understanding of mobile and web technologies necessary to run projects and convey details (Examples: iOS and Android development, HTML5/CSS/Javascript, Social Media Strategies/Platforms)

Nice to have:

Familiarity with creative production and development tools is always an advantage (Such software includes Adobe Creative Suite, BBEdit, SVN, Github, Esclipse, DreamWeaver, Final Cut Pro and others)
Familiarity with mobile and web platforms and ecosystems would also be advantageous

Additional Information:

Job Posted:
December 09, 2025

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Associate Account Manager - Digital