Associate Account Director, Enterprise Jobs

Bazaarvoice

Location:
United States, Austin

Category:
Sales

Contract Type:
Not provided

Salary:

115000.00 - 125000.00 USD / Year

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Job Description:

Bazaarvoice is seeking a highly motivated and detail-oriented Associate Account Director (AAD) to join our high-performing Enterprise sales organization. This pivotal supporting role acts as a force multiplier for our most senior Account Directors (ADs) who manage complex, high-value House of Brands (HoB) accounts. You will be responsible for ensuring operational efficiency and maximizing customer retention within some of our top customer accounts. This will include expertly managing smaller-dollar renewals, selling smaller dollar contracts, and handling paperwork questions and revisions.

Job Responsibility:

Drive Retention and Operational Excellence
Own Small-Dollar Renewal Pipeline
Contract and Administrative Support
Customer Operational Liaison
Support Account Strategy
Book Meetings
Maintain Install Base Health
System Mastery

Requirements:

1-4 years of professional experience in an account support, inside sales, sales development, or account management role within a B2B SaaS environment
Demonstrated ability to manage multiple priorities, execute complex administrative processes flawlessly, and maintain exceptional attention to detail in contract management
Strong written and verbal communication skills, comfortable interacting directly with clients via phone and email to resolve operational issues and manage the renewal process
Familiarity with CRM software (Salesforce highly preferred) and strong working knowledge of Microsoft Office or Google Workspace
A motivated self-starter who thrives in a supportive, team-centric environment and is eager to learn complex enterprise sales cycles from experienced leaders

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Associate Account Director, Enterprise