Associate, 1st Line Customer Support Job at Forterro (Bangalore)

Associate, 1st line customer support

As an Associate in 1st Line Customer Support, you will play a key role in ensuri...

Location

Morocco , Casablanca

Salary:

Not provided

Forterro

Expiration Date

Until further notice

Requirements

Strong understanding of business processes and workflows in SMEs
Completed vocational training or university degree, ideally with further education in business administration
Understanding of business applications and ERP solutions
Strong interest in IT and technology
Strong Skills in at least two of the following areas: Webshops like Magento / Shopware, Interfaces SOAP / REST API, SQL Server / Statements, MS365 E-mail / Azure Know-how, POS systems
Strong communication and teamwork skills
Reliable personality with high commitment
Customer-oriented work approach and the ambition to always provide excellent service

Job Responsibility

Intensive and comprehensive support of our customers’ support cases via phone, email, ticket system
Increasing and maintaining customer satisfaction
Maintenance of our knowledge base and documentation
Close collaboration with the development team
Independently testing and reproducing reported issues for problem analysis
Continuous expansion of your know-how across the entire myfactory product portfolio and related technical contexts

Fulltime

Associate Claims Representative Liability-West

Take charge as a Claims Adjuster at The General, handling NSA claim investigatio...

Location

United States , Nashville, TN; Davenport, IA; Madison, WI; Stevens Point, WI; El Paso, TX

Salary:

Not provided

Sentry

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent work experience
Ability to obtain and maintain state specific property and casualty claims licensing as required
Previous experience working with Auto Liability Claims strongly preferred
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge
Demonstrated experience handling moderately complex claims, or other equivalent experience
Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience
Demonstrated experience providing customer-driven solutions, support, or service

Job Responsibility

Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing claim status, and decisions, including the reasoning behind them
Verify coverage and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim
Investigative claims by taking and reviewing recorded statements from involved parties and witnesses, reviewing policy reports and other pertinent evidence
Apply knowledge to evaluate claims exposure appropriately, establishing timely reserves
Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim

What we offer

401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
Generous Paid-Time Off plan
Volunteer-Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits
Well-being and Employee Assistance programs
Sentry Foundation gift matching program

Fulltime

IT Support Analyst

As part of the ongoing development within our Information and Digital services o...

Location

United Kingdom , Doncaster

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Qualified to degree Level In an IT related subject
Experience within a fast-moving, customer facing in-house IT support role
Clean Driving licence
Experience with Microsoft Dynamics/Business Central or other ERP Systems
Advanced level proficiency with Microsoft suite/Operating systems and 365
Networking skills
Excellent organisational skills and interpersonal ability
Teamwork
Desire to learn and develop in both skillset and career
Being an initiative-taking and driven initiative-taker

Job Responsibility

Providing a key supporting role, following direction and duties as designated by the IT Manager
Diagnosing and resolving user problems and educating users on problem resolutions
Supporting Business Central ERP System and associated ERP Systems
Develop training guides, procedures, and videos for users
Infrastructure / Software Training
Administer user access and create new users
Ensure user requirements are met with consistently high quality of service
Ensure that each support issue and resolution is adequately documented and tracked
Handle a mix of 1st and 2nd line infrastructure and software support issues
Ensure maintenance of a support system, tracking performance and identifying trends

What we offer

Competitive Salary and Benefits package

Fulltime

Associate Claims Representative Liability-Central

Experienced claims professionals expand your growth supporting The General busin...

Location

United States , Stevens Point, WI; Goldsboro, NC; Tampa, FL; El Paso, TX; Nashville, TN; Davenport, IA; Madison, WI

Salary:

Not provided

Sentry

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent work experience
Ability to obtain and maintain state specific property and casualty claims licensing as required
Previous experience working with Auto Liability Claims strongly preferred
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge
Demonstrated experience handling moderately complex claims, or other equivalent experience
Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience
Demonstrated experience providing customer-driven solutions, support, or service

Job Responsibility

Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing claim status, and decisions, including the reasoning behind them
Verify coverage and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim
Investigative claims by taking and reviewing recorded statements from involved parties and witnesses, reviewing policy reports and other pertinent evidence
Apply knowledge to evaluate claims exposure appropriately, establishing timely reserves
Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim

What we offer

401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
Generous Paid-Time Off plan
Volunteer-Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits
Well-being and Employee Assistance programs
Sentry Foundation gift matching program

Fulltime

Pga Lead Golf Instructor

The Four Seasons Resort Lāna’i is looking for a PGA Lead Golf Instructor who sha...

Location

United States of America , Lana'i city, Hawaii

Salary:

26.72 - 27.52 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Successful candidate must possess legal work authorization in United States
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
Weekend and Holiday availability required
Registered in the PGA Apprentice Program in good standing
Valid Driver's License

Job Responsibility

Collaborate with the Director of Golf, Head Professional, Golf Course Superintendent, and Golf Professional team to support overall golf operations
Oversee and maintain golf teaching facilities to ensure exceptional service standards
Ensure the quality and effectiveness of all instructional programs
Develop and implement promotional initiatives to increase participation in instructional programs
Maximize revenue from golf instruction through strategic program management and customer engagement
Act as a role model for all Associates
Be responsible for the development of an annual business plan and budget for the Manele Golf Instruction Program
Provide feedback and explanation(s) regarding the financial performance of the Manele Golf Instruction Program on a regular basis
Co-ordinate the golf instruction and player development programming
Train golf professionals on golf instruction, teaching philosophies and the operations of programs

What we offer

PGA Dues paid
100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, Travel Credit) as well as Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs to help you master your craft
Energizing Employee Culture where you are encouraged to be your true self

Fulltime

New

Individual Needs Assistant

Do you want to help children reach their full potential? Do you have a passion f...

Location

United Kingdom , Godalming

Salary:

20258.00 - 22843.00 GBP / Year

Randstad

Expiration Date

April 14, 2026

Requirements

Relevant Teaching Assistant experience (Must be able to provide references)
Relevant knowledge of the current national curriculum
Eligibility to work in the UK

Job Responsibility

Supporting learners on a 1:1 and small group basis

What we offer

Accessible Public transport links
School hours/term time only
Permanent position
Top of the range technology and resources
Supportive Senior leadership
Brilliant career progression opportunities

!

New

Teaching assistant (ta)

This is your chance to join a truly inspirational specialist provision devoted t...

Location

United Kingdom , Godalming

Salary:

20555.00 - 23899.00 GBP / Year

Randstad

Expiration Date

April 14, 2026

Requirements

The ability to work with learners that have various learning difficulties
A willingness to learn and build relationships with learners
The ability to work as an individual and as a part of the team
Flexibility in their approach to education
GSCE Maths and English

Job Responsibility

Providing teaching assistance to the teacher defined according to weekly/daily/seasonal planning of the teacher
Working 1:1 with students
Providing group and/or individual activities, planned by the teacher
Working individually with learners/students to develop work
Supporting the general well being of learners within the structure of the school
Monitoring and evaluate students learning under the guidance of the teacher
Assisting teachers in the use of relevant management strategies to ensure a purposeful environment for teaching and learning to take place
Supporting all learners in their planned structured work in all curriculum areas

What we offer

Fully funded training and qualifications
On site parking
Extensive grounds
Free hot lunch from the on site cafeteria
Team days and events
Supportive management
Brilliant career progression opportunities
A unique teaching approach

!

New

SEN Teaching Assistant

Join Our Team as an Experienced SEN TA! We are a superbly-equipped, specialist p...

Location

United Kingdom , Guildford

Salary:

Not provided

Randstad

Expiration Date

April 17, 2026

Requirements

Proactive and takes initiative in supporting pupils and staff
Creative in developing engaging and adaptable learning activities
Patient, empathetic, and a strong communicator
Dedicated to fostering independence and making a real impact
Experience in managing challenging behaviour

Job Responsibility

Providing tailored 1:1 and small group support to pupils with Autism
Assisting with the implementation of personalised learning plans and therapeutic interventions
Supporting communication, social skills, and emotional regulation
Adapting learning materials and promoting independence skills
Collaborating effectively with teachers, therapists, and parents

What we offer

Work in a highly supportive and dedicated specialist environment
Make a profound and positive impact on children's lives
Benefit from a fantastic staff-to-child ratio and well-designed spaces
Access ongoing professional development

Fulltime

!

Associate, 1st Line Customer Support

Forterro

Location:
India , Bangalore

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 11, 2026

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