Associate – ServiceNow Configuration & CMDB Support Job at Amgen (Lisbon)

Hardware Asset and License Manager

The role will be responsible for the effective delivery of IT Software and Hardw...

Location

United Kingdom , West Midlands

Salary:

Not provided

Whitehall Resources Ltd

Expiration Date

Until further notice

Requirements

Ideally ITIL foundation plus other relevant ITIL intermediate level qualifications
Extensive knowledge of IT Software and Hardware Asset Management and Contract and License management principles, processes, standards, new and evolving best practices
Significant experience in an IT Service environment, ideally with experience in a financial organisation
Proven experience of establishing and improving IT Asset and Configuration Management Processes
Operational and best practice experience of the ServiceNow and SNOW toolsets deployment and management, with CMDB schema ideally using the CSDM model with best practice
Experience in the development of automated data interfaces to update the CMDB, and the normalisation of data for Software and Hardware
Knowledge of ServiceNow discovery with the application of best practices

Job Responsibility

Definition, Creation and Implementation of effective processes and controls for Software and Hardware Asset and License Management
Enforce and enhance policies, processes and procedures for Software and Hardware Asset Management
Ensure the AMDB and CMDB is definitive, up-to-date, accurate and the correct source for all IT Infrastructure hardware and applications
Auditing and verifying the integrity of the CMDB, to identify issues with, and improve processes associated to the update of system records
Monitors and reports on the Software and Hardware Asset and License Management processes effectiveness and efficiency and recommends improvements as part of a continual service improvement programme
Development and maintenance of the Software and Hardware Asset Management plans
Identification, classification and specification of all Software and Hardware Asset and configuration items (CIs) with their relationships to other CI’s
Identification of ownership and accountability for management for all Software and Hardware Asset CI’s within the AMDB and CMDB
Lifecycle management and status accounting for all Software and Hardware Assets Items
Support and Management of any assigned resources

Data Center Engineer

The Data Center Engineer at NTT DATA is responsible for managing daily operation...

Location

United States of America , Remote, Virginia

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

5+ years of experience as a Data Center Technician
Associate degree in Computer Science or equivalent experience
Strong aptitude with tools, hardware, and physical installation work (must be able to lift 50 lbs)
Excellent communication skills and experience working with external vendors and customers
Ability to troubleshoot, monitor, and tune various systems
Strong analytical and problem‑solving skills
Highly organized, detail‑oriented, and adaptable to changing environments
Proven ability to work independently and within cross‑functional teams
Customer‑focused mindset with the ability to perform under pressure
Enthusiasm for the industry and eagerness to learn new technologies

Job Responsibility

Perform daily data center technician functions, including cabling, hardware installation, asset tracking, procurement, and customer support
Install, rack, cable, and maintain customer equipment and telecommunications hardware
Ensure accurate documentation of hardware, software, and configuration items (CMDB) in accordance with NTT standards
Manage and resolve ServiceNow tickets following departmental procedures
Respond to incidents promptly, meeting or exceeding SLA requirements
Participate in weekly on‑call rotations
Maintain documentation and support compliance audits
Serve as a point of contact for customers and internal teams
Support customer projects and contribute to an excellent customer support experience
Assist with executive briefings, data center tours, and custom engagements

Fulltime

ServiceNow Developer

We are seeking an experienced ServiceNow Developer to join our team onsite in Ka...

Location

United States , Kansas City

Salary:

Not provided

Capstone IT Staffing

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science or related field + 4 years of professional experience
Associate degree + 6 years of professional experience
High School Diploma/GED + 8 years of professional experience
Minimum of 3 years of hands-on ServiceNow development experience
Strong experience in one or more of the following: ITSM, ITOM, ITAM, SAM, HRSD, CMDB, CSDM
Experience with JavaScript, Glide API, HTML, CSS
Experience developing REST/SOAP integrations
Familiarity with ServiceNow data structures, ACLs, business rules, and update sets
Strong understanding of enterprise infrastructure environments (storage, backups, operating systems)
Strong analytical and problem-solving skills

Job Responsibility

Design, develop, and customize ServiceNow applications and modules including ITSM, ITOM, ITAM, SAM, HRSD, and enterprise workflows
Develop integrations between ServiceNow and other enterprise systems using REST/SOAP APIs, MID Servers, and IntegrationHub
Write and maintain scripts using JavaScript and Glide API
Build and optimize workflows using Flow Designer and Orchestration
Implement and maintain a healthy, accurate CMDB aligned with CSDM principles
Design and manage Configuration Item (CI) relationships to support business services and IT operations
Ensure data integrity and governance best practices are followed
Develop automation solutions to streamline IT and business processes
Optimize platform performance, reliability, and scalability
Manage platform upgrades, patches, and deployments

Software Asset Management (SAM) & ServiceNow Platform Administrator

Join Amgen’s Mission of Serving Patients. In this vital role you will help make ...

Location

United States , Houston; Thousand Oaks

Salary:

118128.00 - 145342.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree
OR Master’s degree and 2 years of experience with ServiceNow platform administration, including SAM Pro and CMDB modules.
OR Bachelor’s degree and 4 years of experience with ServiceNow platform administration, including SAM Pro and CMDB modules.
OR Associate’s degree and 8 years of experience with ServiceNow platform administration, including SAM Pro and CMDB modules.
OR High school diploma / GED and 10 years of experience with ServiceNow platform administration, including SAM Pro and CMDB modules.

Job Responsibility

Serve as primary administrator for SAM Pro and related CMDB components within ServiceNow.
Manage normalization, reconciliation, and entitlement automation using ServiceNow’s Software Recognition Library (SRL).
Oversee SAM Pro upgrades, patch management, and release testing, ensuring compliance with Amgen’s ESM release schedule.
Monitor and maintain Mid-Server health and integrations supporting SAM and discovery tools.
Partner with Enterprise Service Management (ESM) and Platform Engineering teams to validate post-release functionality.
Lead the technical roadmap for SAM Pro in alignment with Amgen’s Enterprise Technology Rationalization (ETR) and Architecture strategies.
Collaborate with SAM Process Owner and Product Manager to translate business requirements into platform configurations and automated workflows.
Evaluate new ServiceNow SAM capabilities, perform proof-of-concepts, and document change impact analyses.
Build, validate, and optimize integrations between ServiceNow and SCCM, Tanium, Nexthink, and Flexera.
Develop dashboards and reporting for data completeness, reconciliation results, and compliance status.

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible.

Fulltime

Sr Advanced Apps Developer Specialist (ServiceNow)

The ServiceNow Developer will serve as the subject matter expert (SME) for the V...

Location

United States , Scottsdale, AZ

Salary:

65.00 USD / Hour

Softworld

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Engineering and/or related field or equivalent experience, plus 8 years of related experience or Master’s degree and 6 years of related experience
U.S. citizenship is required
3–5+ years of hands-on development experience within ServiceNow
Experience integrating third-party vulnerability scanners and/or CMDB enrichment tools
Experience with IntegrationHub, MID Servers, REST/SOAP integrations
Experience with Agile delivery methodologies
Strong expertise with SecOps Vulnerability Response
Proficient in JavaScript, Glide APIs, Flow Designer, and platform automation tools
Solid understanding of ITSM processes and ServiceNow data structures

Job Responsibility

Serve as the primary technical Subject Matter Expert (SME) for ServiceNow Vulnerability Response within the ServiceNow platform
Support upgrades for ServiceNow Vulnerability Response
Design, configure, and enhance ServiceNow Vulnerability Response applications
Support integrations with external vulnerability scanning tools (e.g., Tenable)
Develop automated processes for vulnerability ingestion, assignment, grouping, prioritization, and remediation workflows
Work closely with InfoSec teams to optimize vulnerability lifecycle processes
Build and maintain Flows, Subflows, Workflows, Business Rules, Script Includes, UI Policies, Scheduled Jobs, and other platform components
Support catalog development, request automation, and fulfillment processes
Collaborates with a team of IT professionals to establish specifications for new applications
Contribute to platform-wide enhancements including CMDB, Incident, Problem, Change, and custom apps as needed

What we offer

voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability
access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account
employees are entitled to earn paid sick leave under the applicable state or local plan

Restaurant Supervisor

The Autograph Collection is a growing collection of four and five-star independe...

Location

Thailand , Bangkok

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Ensure staff is working together as a team to ensure optimum service and that guest needs are met
Inspect grooming and attire of staff, and rectify any deficiencies
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc
Inspect storage areas for organization, use of FIFO, and cleanliness
Complete scheduled inventories and stock and requisition necessary supplies
Monitor dining rooms for seating availability, service, safety, and well being of guests
Complete work orders for maintenance repairs
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Follow all company and safety and security policies and procedures

Fulltime

Sr. Software Engineer

Are you a software engineering leader who loves designing strong platform archit...

Location

United States , Dallas

Salary:

Not provided

Tax Advisors Group

Expiration Date

Until further notice

Requirements

5+ years of software development experience, with a minimum of 2 years in a role with ultimate responsibility for applications or large areas of enterprise applications required
Applicants must be authorized to work for any employer in the U.S. TAG is unable to sponsor or take over sponsorship of an employment Visa at this time
Experience working in a fast-paced development environment
Exceptional written and verbal communication skills and conflict resolution abilities
Well-developed analytical, interpersonal, and organizational skills
This position will be based in Dallas, TX, with some remote work possible
Travel estimated to be little to none

Job Responsibility

Collaborates with the VP, Technology to envision, create and review architectural design as needed
Collaborates with Business Stakeholders, Product Manager, and other Engineers to design and implement new features
Personally delivers the code for significant areas of TAG next-generation platform from end to end
including workflow management, client communication, third party integrations, AI-enabled process automation and predictive analytics, and also troubleshoot and maintain the code ongoing
Establishes and follows automated testing best practices established within the software development team
Performs code reviews of team submissions as needed
Mentors team members in their progress and development

What we offer

Competitive salary, with incentivized earning potential
401(k) matching plan
Comprehensive Benefits: Medical/Dental/Vision Plan
Paid time off, standard Winter Break company closure, and paid parental leave
Weekly catered lunches, and regular company social events
Hybrid Work Schedule

Fulltime

Controller

We are looking for an experienced Controller to provide part-time financial lead...

Location

United States , San Joaquin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

15+ years of accounting or controllership experience
Prior experience in agriculture or farming operations is strongly preferred
Proficiency with month-end close, financial statements, and year-end reporting
Hands-on experience with Famous Software is highly preferred
Strong Excel skills with the ability to organize and analyze financial data
Familiarity with Microsoft Access is a plus
Ability to work independently, prioritize effectively, and manage several responsibilities at once
Strong communication and organizational skills suited to a small, family-owned business environment

Job Responsibility

Lead monthly closing activities and produce timely financial reports for leadership review
Reconcile accounts and oversee the general ledger to ensure complete and accurate financial records
Monitor daily cash activity and contribute to cash planning and liquidity management
Manage crop-related accounting and prepare operational reports tied to farming activities
Partner with lenders, financial institutions, and external accounting advisors on reporting and ongoing financial matters
Support accounting functions across multiple related business entities while maintaining consistency in reporting
Assist with annual trust reporting, ad hoc analysis, and other special financial projects
Provide financial support for ownership on transactions such as property purchases, sales, and additional business interests
Use Famous Software and Excel to maintain accounting records, generate reports, and support informed decision-making
Work alongside office personnel responsible for payables, receivables, and payroll, while facilitating knowledge transfer during the transition from the current Controller

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Parttime

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Associate – ServiceNow Configuration & CMDB Support

Job Description

Job Responsibility

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