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This is where you make a difference in our patients’ safety. As a member of the Baxter Quality team, you will play an essential part in our mission of saving and sustaining lives. Quality is important throughout the entire product lifecycle and works collaboratively with all areas of the organization. Because Quality touches everything Baxter does, a role in Quality provides many opportunities for growth, learning and a successful career that has a daily impact on people’s lives.
Job Responsibility:
Lead multi-functional teams as an Owner of Field Interventions
Facilitate the execution and closure of multiple US/global Field Actions
Handle Field Actions (FAs) as FA Owner through FA closure
Lead daily departmental activities for areas of direct responsibility
Lead activities of self and Field Action (FA) team members in achieving defined Quality/FA goals
Participate in FA review boards and Monthly reviews
Coordinate approvals for FA related documents
Drive FAs to closure per approved plans
Lead FA Strategy team meetings to draft customer letters and Global FA Plans
Collaborate with internal customers on issues and questions related to the implementation of FAs
Prepare and Verify FA monthly status reports
Assist with data collection and report generation
Perform periodic reviews for FA communications
Coordinate efforts with other FA staff to ensure accurate documentation and data is assembled, entered and stored appropriately
Work closely with regional gatekeepers, business leads, and FA team members to implement and support FA plans
Supervise FA completion and resolve issues to drive FA’s to closure
Present FA Metrics to management
Participate in internal and external inspections and assist with implementing solutions to audit findings
Lead improvement projects which may include improving current FA processes, data generation, report development and presentation, or improving other quality processes /systems
Prepares periodic metrics for executive and segment management reviews
Requirements:
Bachelor’s degree in sciences or engineering
3-5 years of experience in Quality with a Medical Device/Pharma company or other similarly supervised industry