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Join our DYNAMIC team at Bickford Senior Living as an Executive Director! The Executive Director is the operations leader who drives the culture and performance of a Bickford Branch. This position works closely with department managers to ensure excellent resident care and engagement, optimal sales results, and financial performance.
Job Responsibility:
Occasional mandatory travel required for training and development purposes
Responsible for all operations within the Branch, interacting with staff and residents, potential residents, or their family members or representatives, as necessary
builds and maintains strong working relationships with the management team
Acts as a hands-on leader who supervises, directs, and motivates Branch staff
provides assistance as needed to ensure the branch operates optimally
Attracts, retains, and develops top talent within the Branch. Ensuring that the branch is scheduled and staffed appropriately meeting all local/state regulatory requirements
Responsible for recruiting and hiring high-quality and engaged staff and ensuring they are appropriately trained and developed to meet the needs of residents
Responsible for maintaining positive resident relations and being accessible and approachable to residents and their families
Drives sales in collaboration with the Branch Sales Leader to ensure the Branch meets necessary occupancy and net operating income (NOI) targets
Ensures buildings, grounds, and property are in good order in partnership with Divisional operations support and the corporate office
Enforces current Company policies and procedures, ensuring that the Branch is also in congruence with local, state, and federal guidelines
Requirements:
High-school diploma or GED required
Bachelor's degree in a related health care field preferred
Necessary Licensure to operate an Assisted Living Facility as outlined by local state regulations
Experience with managing the operations of a business
Senior housing operations experience is preferred but not required
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications
Possess written and verbal skills for effective communication
Competent in organizational and time management skills
Demonstrates good judgment, problem-solving, and decision-making skills
A valid driver’s license and a driving record consistent with Bickford’s insurance carrier guidelines
Nice to have:
Bachelor's degree in a related health care field
Senior housing operations experience
What we offer:
Medical, dental, vision, and voluntary products (full-time employees)
Bonus Opportunities
Voluntary Life, Voluntary Short-Term Disability (part-time employees 29 or fewer hours per week)
Benefits start the 1st of the month following 30 days of employment