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Ready to take the lead in a role that blends strategy, teamwork, and a little wild fun? The Zoo Assistant Director oversees the business management of Zoo Boise and the Friends of Zoo Boise while guiding administration, education, and visitor experience functions across the division. You’ll collaborate with managers and supervisors, use sound judgment to keep operations running smoothly, and serve as the Zoo Director’s designee when needed—all while supporting a mission that connects people to wildlife and conservation.
Job Responsibility:
Provides detailed oversight of administration functions for the division
Reviews and analyzes work flow, processes, and procedures
Oversees and manages the zoo's marketing and public relations efforts
Negotiates and manages contract with vendor for the zoo's gift shop, carousel, catering, and concessionaires
Oversees management of the guest services department
Manages membership fulfillment and renewals, and corporate sponsorship programs and events through assigned staff
Assists the director with zoo fundraising through donors and patrons
Oversees education and volunteer programs
Recruits, trains and manages hundreds of volunteers, maintenance, and event staff through coordinators and assistants, and ensures volunteer hours are tracked
Coordinates animal care and facility maintenance
Participates in development and creation of new exhibit designs
Oversees management of animal registration, reports, and permits
Contributes to the coordination of the zoo’s conservation program
Maintains qualification standards to carry firearms in the event of an emergency
Develops division budget with input from the management team
Provides revenue and expense projections and develops long term cash flow models
Maintains accurate records of revenue, accounting and reconciliations
Approves purchase orders
Coordinates as technology support
Prepares and present reports to the Friends of Zoo Boise.
Requirements:
Bachelor's degree in biological sciences, business management or related field
Five years of professional management experience in a zoological setting
Experience in oral and written communication with an emphasis on effective relationships with governing authorities, individual and corporate funding resources, other local state and federal agencies, and the public
Knowledge of the application and interpretation of laws and regulations related to the operation of a zoo
Direct experience in personnel management, finance and budget management, fundraising, board management, public relations and marketing, membership programs, non-profit management, animal husbandry, construction of exhibits, facilities management
Understanding of operating within the larger zoo community
Ability to plan, organize and direct activities of the division and non-profit organization
Ability to develop and implement short and long range plans to support the organization's mission, goals and objectives to provide services to the public
Ability to develop, implement and evaluate effective programs
Ability to coach and supervise employees in the effective performance of their work
Ability to manage a diverse group of people
Ability to follow-up on work assignments and verify accuracy and completeness
Ability to operate a computer with demonstrated proficiency using contemporary and related database, word processing, and spreadsheet software applications at an appropriate level for efficient job performance
Ability to display an attitude of cooperation and work harmoniously with all levels of City of Boise employees and the public
Ability to communicate effectively in the English language at a level necessary for efficient job performance
Ability to complete assignments in a timely fashion
Ability to understand and comply with all rules, policies and regulations
Ability to maintain prompt and regular attendance
Ability to perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation
Individuals must be capable of operating vehicles safely and have an acceptable driving record
Valid State Issued driver’s license
Applicants must be able to pass City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Applicants must be able to pass Driving Record Check
Applicants must be able to pass Education Verification
Applicants will be required to submit to screening for illegal drug use prior to hire
This position is required to qualify and maintain qualification standards to carry firearms.
Nice to have:
Seven to ten years of management experience in an Association of Zoos and Aquariums (AZA) accredited institution
Three years of experience in non-profit management with proven fundraising skills.
What we offer:
ZERO premium medical coverage option for you and your family
PERSI retirement benefits plus 401(k)/457b with employer match
10 hours vacation per month (increases with tenure) + 12 paid holidays + 8 hours sick leave per month
10 weeks Parental Leave
Up to $500 annual WellBeing incentive
Tuition reimbursement and free local bus pass
Basic Life and Long Term Disability insurance at no cost.