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Hexeal is a fast-growing FMCG e-commerce business shipping approximately 25,000 orders per week across the UK. We are looking for an organised, driven and hands-on Assistant Warehouse & Production Manager to support the Warehouse & Production Manager in leading our warehouse and production operations. This is a varied role combining leadership, operational management, quality control and continuous improvement. The successful candidate will play a key role in ensuring our warehouse and production departments operate safely, efficiently and to the highest standards.
Job Responsibility
Support the day-to-day management of warehouse and production operations
Help ensure the smooth processing and fulfilment of approximately 25,000 customer orders per week
Monitor productivity, workflow and operational performance
Identify opportunities to improve efficiency and reduce waste
Assist in managing and developing warehouse and production teams
Support recruitment, onboarding and training of new staff
Allocate work and monitor team performance
Foster a positive and accountable working culture
Ensure compliance with company Health & Safety policies and procedures
Conduct routine inspections and safety checks
Assist with risk assessments and incident investigations
Promote a strong safety-first culture throughout the operation
Maintain high product quality standards across production and fulfilment processes
Investigate quality issues and implement corrective actions
Support continuous improvement initiatives
Oversee stock accuracy and inventory management
Coordinate stocktakes and cycle counting activities
Investigate discrepancies and implement preventative measures
Manage the efficient receipt, checking and storage of incoming goods
Ensure accurate picking, packing and dispatch of customer orders
Maintain warehouse organisation and stock rotation standards
Coordinate routine maintenance schedules for production and warehouse equipment
Monitor machinery performance and arrange repairs where required
Minimise operational downtime through proactive maintenance planning
Maintain accurate warehouse and production records
Produce operational reports and KPI data
Support planning and scheduling activities
Requirements
Previous experience in a warehouse, production, logistics or FMCG environment
Experience leading or supervising teams
Strong organisational and problem-solving skills
Excellent attention to detail
Good understanding of stock control and warehouse operations
Strong IT skills
Nice to have
Experience in a high-volume e-commerce fulfilment operation
Degree qualified in a Science or Engineering background
Knowledge of quality management systems
Experience with warehouse management systems (WMS)
Forklift licence
Health & Safety qualification (IOSH or similar)
What we offer
Career progression opportunities within a growing business
Supportive and collaborative team environment
The opportunity to play a key role in the continued growth of Hexeal