Assistant Vice President Wholesale Operations

• Provide leadership and management of the establishment of KYC Services in the location within established remit and budget
• Develop action plans aimed at ensuring that KYC services and processes meet the expectations of the Business in the context of their rapid development
• Ensure the successful transition and adoption to new KYC policies
• Provide the required inputs into training and competence development to improve the quality and relevance of KYC due diligence services in line with increased AML-Compliance expectations
• Oversee the integration of the team both strengthening operational disciplines and controls and mechanisms
• Oversee the action plans designed to adequately address legacy operational challenges including those related to Audit findings
• Provide management guidance and where appropriate ownership in change initiatives and projects
• Ensure consistency of KYC functional approach in the principal areas of: representation vis-a-vis key Business and Compliance stakeholders, application of new policies and standards, processes, and procedures, development of technology solutions application of training and competence programs
• Provide holistic approach to recruitment, staff development and job opportunities across KYC team
• Represent KYCS to in country-based clients, internal stakeholders, auditors, and regulators
• Deliver an integrated, global KYC service
• Stakeholder / Relationship Management - Own and manage the interface to business sector stakeholders and delivery service
• Responsible for the development and production of accurate, useful, and timely management information reporting to monitor and report progress & highlight issues
• Cost Management - Ensure the service proposition is delivered in a commercially sensible cost framework
• Support achievement of the HSBC vision, Values, goals and culture in personal behaviour, actions and decision making
• Take personal responsibility for understanding and agreeing performance expectations, completing the necessary mandatory training and developing the levels of capability and competence needed to be effective in the role
• Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment
• Input to local Banking & Banking related forums
• Understand, follow, and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy
• Maintain HSBC Internal Control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators
• Be aware of the Operational Risk scenario associated with your role and act in a manner that takes account of operational risk considerations
• Responsible for KYC risks and controls across the whole of Banking and GCOO within country

• Possesses very strong management or programme management and interpersonal skills
• Strong leadership and matrix management skills
• Proven ability to prioritise competing demands
• Exceptional organisational, planning and management skills
• Ability to build relationships by communicating, influencing and negotiating effectively with business heads, senior managers, consultants, technical experts across the whole department and business users
• Be delivery focused with ability to pay attention to detail and ensure tasks are completed on time and to the required levels of quality
• Proven business and operational experience
• Proven experience in identifying and managing the risks, issues and dependencies related to complex programmes
• Able to articulate a challenging strategic vision and motivate people to achieve this
• Extensive experience in the Finance and Banking industry environment (e.g., fund administrator, brokerage house, custodian, investment bank etc.) together with business project management experience
• Experience of change programmes involving technology and operations
• Structured approach to programme and project manager including promoting and ensuring adherence to the project management framework defined by the HSBC
• Proven track record that can be demonstrated in delivering multi work stream, cross organisational / geographical business and IT change within the Securities industry
• Experience in risk management field, and proven ability to support the development of the business activities while robustly applying risk management disciplines and controls
• Good knowledge of regulatory trends and developments
• AML qualification and or post graduate Compliance degree is an advantage
• While KYC / AML experience is preferred it is NOT necessarily required
• Strong leadership and management ability
• Strong interpersonal skills and able to build and maintain global relationships
• Outstanding written / verbal communication and presentation skills
• Planning, time management and resource management skills
• Positive 'can do' attitude
• Experience of working in a highly-matrixed environment, and accustomed to bridging the gap between disparate organisations and cultures

AML qualification or degree in Compliance or related field (preferred)

• HSBC is committed to building a culture where all employees are valued, respected and opinions count
• We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment