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Citi Logo Citi · IT - Software Development

Assistant Vice President, Applications Support Sr Analyst

Singapore, Singapore · Job Posted July 03, 2026
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Job Description

We are seeking an experienced and highly motivated Assistant Vice President to join our Production/Application support team in a dynamic Fintech/Liquidity reporting environment. The ideal candidate will bring a blend of strong technical skills [Unix, SQL, Big Data technologies] and deep domain expertise in financial services such as Securities, secured financing, rates, Liquidity reporting, Derivatives, front office/back-office system, trading lifecycle. This role requires someone who thrives in a high-pressure environment, can troubleshoot complex production issues, understands the full trade lifecycle, and can bridge the gap between critical business users and technical teams.

Job Responsibility

  • Provide L2/L3 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance
  • Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting
  • Engage with operations, traders, quants, development teams to understand and resolve production outages/issues
  • Proactively manage alerts, logs and jobs using Autosys, Unix tools, and monitoring platforms [ ITRS/AWP ]
  • Execute advance SQL queries and scripts for data analysis, validation, and issue resolution
  • Support multiple applications build on stored proc, SSIS, SSRS, Big data ecosystems [ hive, spark, Hadoop] and troubleshoot data pipeline issues
  • Maintain and improve knowledge bases, SOPs, and runbooks for production support
  • Participate in change management and release activities, including deployment validations
  • Lead root cause analysis [ RCA] , conduct post incident reviews, and drive permanent resolutions
  • Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives
  • Contribute to continuous service improvement, stability management and automation initiatives

Requirements

  • Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field
  • 8+ Years of experience in application or production support with 2+ years at a lead level
  • Strong hands-on experience with Unix/Linus [ scripting, file manipulation, job control]
  • SQL is a must [ MSSQL/Oracle or similar, Stored proc, SSIS, SSRS ]
  • Big Data technologies [ Hadoop, Hive, Spark ]
  • Job Schedulers like Autosys
  • Log analysis tools
  • Solid understanding of financial instruments and trade lifecycle [ Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management ]
  • Familiarity with CUSIP, ISINs and other instrument identifiers
  • Knowledge of front office/back office and reporting workflows and operations
  • Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment
  • Effective communication and stakeholder management skills across business and technical teams
  • Experience with ITIL processes, including incident, problem and change management

Nice to have

  • Exposure to cloud platforms and containerization [ Docker, Kubernetes ]
  • Experience with scripting languages [ Python, Shell ]
  • Knowledge of messaging services , middleware [ Kafka, MQ ]
  • Familiarity with regulatory and compliance reporting tools and processes
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