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Citi is a world-leading global bank with approximately 200 million customer accounts and a presence in more than 160 countries. We provide a broad range of financial products and services to consumers, corporations, governments, and institutions. Our Markets Operations groups are core to the success of the Markets business, supporting extensive Capital Markets products and services across Fixed Income, Equity, and Syndicates. We partner with Front Office Sales and Trading Desks, Compliance, Legal, Finance, HR, and interact significantly with our external client base, playing a key role in the overall client experience. We are a dynamic, global, and diverse organization, committed to operating in a robust control environment. We comply with global regulations and internal policies, adopting a proactive approach to identifying opportunities to reduce risk. Our roles offer truly global reach in a supportive environment, providing new experiences and development opportunities, and encouraging diversity of thought and inclusion.
Job Responsibility
Operate as a key day-to-day Subject Matter Expert (SME), providing guidance and expertise on complex margin and collateral operational processes
Supervise and oversee daily activities of analysts, ensuring accuracy, timeliness, and adherence to established procedures and controls
Drive continuous process improvement initiatives, identifying inefficiencies and collaborating on solutions to enhance operational effectiveness
Identify, investigate, and resolve complex discrepancies or exceptions in margin calculations, collateral data, and control functions
Support the implementation and operation of preventative controls, contributing to a robust risk management culture
Collaborate with internal and external stakeholders to ensure seamless workflow and effective issue resolution
Contribute to the training and development of junior team members, fostering a culture of expertise and continuous learning
Develop a comprehensive understanding of products, processes, and industry practices within margin and collateral
Champion diversity and inclusion, supporting a work environment that allows our People to thrive and excel
Promote a culture of continuous improvement, cultivating a robust service and control environment
Requirements
Bachelor's/University degree or equivalent experience
Typically 5+ years of progressive experience in financial services, with significant exposure to margin and collateral operations, risk management, or operations control functions
Demonstrated Subject Matter Expert (SME) knowledge in a specific area of margin and collateral operations or controls
Proven ability to supervise and guide operational teams, fostering strong performance and development
Strong analytical and problem-solving skills, with a keen eye for detail and a structured approach
Excellent verbal and written communication skills, capable of articulating complex information clearly to diverse audiences
Proactive, innovative, and collaborative mindset with a strong commitment to process efficiency and risk mitigation
Ability to manage multiple priorities, adapt to change, and drive results in a fast-paced environment
Demonstrates sound judgment and a strong risk management mindset