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Assistant Venue Manager, Bars

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Malaysia , Johor Bahru

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Responsible for bar/lounge daily shift operations and supervision of staff
  • Promotes the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls
  • Ensures guest and employee satisfaction while maintaining the operating budget
  • Enforces all legal obligations professionally and consistently
  • Determines training needed to accomplish goals, then implements plan
  • Strengthens the food and beverage/culinary team by assisting in other outlets when needed
  • Implements agreed upon beverage policy and procedures throughout the property
  • Manages in compliance with all local, state and Federal beverage and liquor laws
  • Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory
  • Monitors adherence to all liquor control policies and procedures
  • Attends pre- and post-convention meetings as needed to understand group needs
  • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department
  • Participates in the management of department's controllable expenses to achieve or exceed budgeted goals
  • Manages to achieve or exceed budgeted goals
  • Ensures compliance with all Bar/Lounge policies, standards and procedures
  • Maintains food handling and sanitation standards
  • Manages inventories according to budget and business levels
  • Assists with developing menus and promotions as necessary
  • Trains staff on liquor control policies and procedures
  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met
  • Ensures employees understand expectations and parameters
  • Communicates critical information to the Bar/Lounge staff regarding each event
  • Provides excellent customer service
  • Interacts with guests to obtain feedback on product quality and service levels
  • Responds effectively to guest problems and complaints
  • Empowers employees to provide excellent customer service
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
  • Provides feedback to individuals in an effort to improve service performance
  • Reviews comment cards and guest satisfaction results with employees
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job
  • Participates in the development and implementation of corrective action plans.

Requirements:

  • High school diploma or GED
  • 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in the food and beverage, culinary, or related professional area.

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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