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Our client, an Investment Firm, is seeking a Client Service Associate to support a Financial Advisor Delray satellite office. This position is on-site, 4 days/week with Fridays from home. Looking for someone who has 1-3 years working as a Client Service Associate in a similar role to help the Advisor grow her book of business. You will be responsible for supporting the FA by acting as a primary point of contact for clients, managing administrative tasks, processing account transactions, and ensuring compliance.
Job Responsibility:
Client Service Associate is responsible for running reports for the Financial Advisor
Act as a primary point of contact for clients, managing administrative tasks, processing account transactions, and ensuring compliance
Enhance the client experience by maintaining accurate records to facilitate smooth business operations
Respond to inquiries via phone or email, resolving issues, and providing information on products
Prepare documentation, onboarding new clients, and managing account updates or maintenance
Process money movements, maintain CRM systems, and support financial advisors with marketing or meeting preparation
Adhere to firm policies, procedures, and regulatory requirements
Requirements:
Bachelor’s degree or equivalent experience in the financial services industry
Exceptional customer service, strong verbal/written communication, and proficiency in Microsoft Office
High attention to detail, strong organizational skills, and the ability to work independently or in a team
Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) in the future
1-3 years’ experience working as a CSA
Must have excellent customer service skills
Must know MS business office well
Must pass background check as fingerprinting is mandatory
Must be detail oriented
Must be able to work efficiently and independently
Must have excellent verbal and written communication skills