Assistant Tenant Coordination Manager

• Coordination of the activities among tenants, construction companies and authorities
• Manage the fit-out projects in the mall and ensure adherence to safety standards, TA specifications and work schedule
• Daily interaction with teams from Construction, Leasing, Tenant coordination departments as well as Tenants and Contractors
• Working closely with Service office Commercial Team for tenant fit out process, Test fit, and optimize lease area in centre
• Cooperation with leasing department to prepare all requested technical layouts and ensure timely handover of retail lot to tenants
• Supervision and coordination in final handover process, getting relevant permissions from the departments, final inspections (POI) and revisions
• Ensure lease outline drawing in line with T&A
• Manage the process of daily inspections to ensure tenants compliance on House Rules of Toppen, Fire safety standards and Tenant coordination guideline during fit out stages
• Project owner for tenant Change Request, coordinate between tenant and Facilities and Operation for new provision
• Follow up on the fit out findings during inspections to ensure closure
• Tracking and reporting exchanges of plans and information with tenants
• Organize handover kick off meetings with the tenants including briefing of Fit Out Manual, Design Guideline, Safety Guideline and House Rules of Toppen
• Review tenant’s concept drawing in accordance with IKANO Centre’s guideline and continue improve the customer journey through the tenant’s design
• Ensure tenants’ fit out work are compliance of Toppen Rules and Regulation
• Handling special projects from time to time
• Work with others CMO departments to ensure tenant’s defects resolved
• Working closely with SO Leasing, Facilities, Operation and Finance Department to arrange handback vacant units upon expired of tenancy
• Ensure Vacancy Mitigation plan such as pop up store, creative display, creative window, hoarding and etc fully executed upon expired of tenancy
• Support Service Office Commercial Team to review and revise the current standards for LOD’s to provide tenants with more details with regards to context, orientation and relevant adjacencies
• Working closely with Leasing Team for Change Request cost estimation, project timeline with respective department
• Ensure all fit out documents filled according to SOPs requirement
• Responsible for filling up tenant change request
• Responsible of correction of fit out drawing such as MEP drawing, As build plan and any drawings mentioned in SOPs or Fit out manual

• Professional Certificate, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, required in Engineering, Interior Design, Architecture or Construction Management
• 4-6 years of equivalent work experience
• Strong organizational and time management skills
• Pro-active with positive attitude, independent and strong organizational skills
• Excellent communication, negotiation and interpersonal skills, ability to create and improve cooperation
• Able to work independently and interdependently, able to multi-task
• Possesses good verbal and written in English and Bahasa Malaysia
• Strong skills in problem solving and able to think out of box when problem arise
• Able to produce LOD, basic 3D and basic hand sketch
• Advanced PC user: Microsoft office and Autocad

Additional language will be added advantages