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Assistant Team Leader role at Pasta Evangelists Kitchen. Assist the Team Leader in day-to-day management, ensure compliance with regulations, coach and support employees, and help drive sales and customer satisfaction.
Job Responsibility:
Assist the Team Leader in the management of the day to day aspect of the Pasta Evangelists Kitchen
Make sure that Food/Health and Safety regulations are complied and collaborate coaching, supporting and motivating all employees
Attend meetings when required
Embrace and embed new changes in PE systems and processes
Help the Team Leader to train the new starters according to the company guidelines
Coaching and supporting team members in their development. Highlights high performing individuals
Track team absences and report them to your Team Leader
Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and report to your Team Leader in case corrective actions are required
Help to create a customer focused environment
Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy
Implement the lead from the front mindset and set a clear example of Product quality for all to follow
Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction
Assist the Team Leader in the communication of Sales Goals, striving to consistently exceed sales targets
Train the team on all new products enabling them to drive sales
Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food)
Review all daily paperwork to ensure compliance and report to the Team Leader where necessary
Requirements:
You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change
You are customer-focused, and enjoy interacting with customers
You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience
You are hugely detailed oriented and don’t ever cut corners
You love working in a team and helping to manage other chefs in the kitchen!
You can clearly communicate both verbally and in writing
A pasta lover!
What we offer:
Monthly bonus according to site performance
Join a dynamic, fast-moving & diverse team
Regular team socials
Free Pasta Evangelists products
Referral Scheme bonus
Cycle to work scheme
Development Opportunities - you can grow inside the business