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Assistant Supervisor, Clinical Support

United States of America, Rochester 26.73 - 37.40 USD / Hour · Job Posted February 21, 2026
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Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Responsibility

  • Supports the efficient operation of assigned lab section(s) or unit(s) to ensure prompt reporting of laboratory results
  • Ensures that instrumentation, equipment, and supplies are kept in good working order
  • Enforces laboratory policy in relation to standardized methods of assay, quality, schedules, safety, professional conduct, evaluation and reporting of laboratory results, preventive maintenance procedures and records, and laboratory housekeeping
  • With direction from leadership, follows all appropriate regulatory requirements and coordinates with all entities (internal and external) to provide the highest level of testing
  • Performs all duties of a Clinical Laboratory Support Tech as needed and adheres to all hospital and laboratory policies
  • Communicates with internal and external clients clearly and professionally
  • Coordinates and consults with other section supervisors to ensure integration and synchronization of various laboratory operations
  • Supports strategic initiatives
  • In conjunction with section/unit leadership, develops goals and objectives for the assigned section/unit in alignment with departmental goals
  • Participates in laboratory and section management meetings and conducts or participates in regular staff meetings
  • Follows up on issues and responds to inquiries in a timely fashion
  • May assist in managing area-specific financials and ensure appropriate utilization of assets and resources
  • Adheres to staffing and human resources policies and manages personnel performance
  • Fosters teamwork
  • Evaluates, counsels, mentors, and provides constructive feedback to staff
  • Assists in the assignment and scheduling of personnel
  • Facilitates the hiring and performance evaluations/competency checks of Clinical Laboratory Support Techs
  • Supports the daily operations of the lab to ensure timely service, productivity, and efficiency
  • Supports the evaluation of new instrumentation and products
  • Provides proper instruction and training on laboratory procedures included within their section or units of operation
  • Performs the duties of a Clinical Laboratory Support Tech as needed
  • Develops and implements process improvements
  • Encourages LEAN practice and recommends timely solutions
  • Maintains regulatory compliance in line with NYSDOH and CAP standards
  • Assists in the training and instruction of laboratory policies and procedures
  • Participates in continuing education
  • Keeps abreast of new developments in the field of laboratory medicine

Requirements

  • Bachelor’s degree and 4 years of experience in a laboratory environment required
  • Or equivalent combination of education and experience
  • Ability to be highly organized preferred
  • Ability to multitask preferred
  • Strong attention to detail preferred

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