Assistant Superintendent - Golf

• Supervises and coordinates the day-to-day activities of employees engaged in preserving grounds and keeping golf course turf in playing condition
• Assists workers to perform more critical duties
• Coaches and counsels employees regarding performance on an on-going basis
• Consults with the Golf Course Superintendent to plan and review work projects
• Determines work priorities and schedules employees to specific tasks such as fertilizing, irrigating, seeding, mowing, raking and spraying
• Supervises daily shift operations and ensures compliance with all Grounds department policies, standards and procedures
• Supervises Grounds department and all related areas in the absence of the Superintendent
• Supervises the day to day operations of the Grounds department to ensure the maintenance and upkeep of the property golf course
• Understanding employee positions well enough to perform duties in employees' absence
• Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety
• Develops specific goals and plans to prioritize, organize, and accomplish your work
• Encourages and builds mutual trust, respect, and cooperation among team members
• Ensures all employees have proper supplies, equipment, and uniforms
• Ensures and maintains the productivity level of employees
• Gets members of a group to work together to accomplish tasks
• Handles employee questions and concerns
• Observes service behaviors of employees and provides feedback to individuals
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
• Strives to improve performance
• Understands and complies with loss prevention policies and procedures
• Utilizes interpersonal and communication skills to lead, influence, and encourage others
• advocates sound financial/business decision making
• demonstrates honesty/integrity
• leads by example
• Empowers employees to provide excellent customer service within guidelines
• Ensures that quality standards and customers expectations are met on a daily basis
• Handles guest problems and complaints seeking assistance from supervisor as necessary
• Interacts with guests to obtain feedback on product quality and service levels
• Provides services that are above and beyond for customer satisfaction and retention
• Sets a positive example for guest relations
• Communicates performance expectations to Grounds department employees in accordance with job descriptions for each position
• Helps train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures
• Participates as needed in the interviewing and hiring of Grounds landscaping employee team members with the appropriate skills
• Participates in an on-going employee recognition program, publicly recognizing good quality, performance and service
• Supervises on-going training initiatives and conducts training when appropriate
• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others
• Participates as needed in the investigation of employee accidents
• Analyzes information and evaluating results to choose the best solution and solve problems
• Keeps up-to-date technically and applying new knowledge to your job
• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• 2-year degree from an accredited university in Agriculture, Horticulture, or related major
• 2 years experience in the landscaping/grounds or related professional area OR 4-year bachelor's degree from an accredited university in Agriculture, Horticulture, or related major
• no work experience required.

Bonus Eligible