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The Assistant Suites Manager with Aramark at Fenway Park will be responsible for the assisting the suites food and beverage operation for both game day & non-game day events. The position reports to the Senior Suites Manager
Job Responsibility
Responsible for assisting the suites food and beverage operation, including quality control, staffing & payroll, event preparation, kitchen operations, inventory & ordering
Assisting in staff training and developing, communicating, and motivating team members
Individuals must spend at least 60% of the time on the floor incorporating supervising, coaching, and training
Implement and maintain a guest service and management philosophy that serves as a guide to respective team members
Assist with premium menu development including delivery, presentation, and standards
Assisting in the maintaining of relationships with multi-year premium Suite holders as well as Individual Game Rentals
Conducting daily pre-shift meetings to update staff on daily goals & objectives
Assist in ensuring that all equipment is in proper operational condition and is cleaned on a regular basis
Perform other related duties, tasks and responsibilities as required
Requirements
Prior supervisory experience in Premium Services / Sales preferred
At least 3 years as a supervisor/or lead preferred
Ability to support the development of team members
Ability to work an event based schedule, which will include evenings, weekends and holidays
Has had financial and quality service responsibilities
Commitment to delivering exceptional guest and associate experiences
Nice to have
Prior supervisory experience in Premium Services / Sales preferred
At least 3 years as a supervisor/or lead preferred