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The Assistant Stylist is responsible for engaging with guests, consulting with them on their hair care needs, and recommending products and services. The Assistant Stylist position is a temporary position that is intended to prepare talent for a stylist position to deliver quality professional services with an emphasis on the guest’s total look. They support and are mentored by an Elite or Master Stylist for the first 3 months in role and focus on performance (earning power and maximizing productivity), people (guest service), and process (operating procedures and compliance standards). During months 4-6, the Assistant Stylist will continue to assist but also begin servicing guests of their own. This position requires a passion for the beauty industry, exceptional guest service, and the aptitude and willingness to learn additional technical skills and product knowledge.
Job Responsibility:
Deliver exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink
Support mentor Stylist in meeting or exceeding sales and productivity goals for hair services and haircare products
After month three, perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable)
Perform product demonstrations with guests to drive sales and the guest service experience
Support the execution of in-store events, promotions, and marketing initiatives
Take the initiative to stay informed regarding new and existing industry trends, products, and services
Maintain prompt, regular attendance
Develop guest relationships through consultations and appropriate retail and service recommendations
Serve all guests, including walk-in guests, in a timely and efficient manner under the mentorship of another stylist
Develop a partnership with skin therapists and the retail team
Establish professional peer and brand partner relationships
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards
Follow all safety, sanitation, and infection control procedures
Follow established service protocols
Utilize appropriate booking and clientele systems to book guests for return services and for events
Communicate any supply needs to the Experience Manager
Maintain outstanding store operational standards, including cleanliness
Attend mandatory trainings and meetings
Adhere to the Ulta Beauty dress code
Protect company assets by following loss prevention best practices
Execute other operational tasks as directed
Requirements:
Cosmetology license
Basic understanding of the latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories
Basic understanding of the use of equipment and chemicals needed to perform technical work
Basic understanding to demonstrate, recommend, and sell pro hair care and makeup products
Developed communication skills
Ability to work independently and as part of a team
Ability to build and maintain strong customer relationships, and build clientele
What we offer:
Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests
Part-time positions are eligible for dental, vision, life, and disability benefits