Assistant store manager

• Direct management of sales teams, motivation and coaching on the floor
• Monitoring of store and team KPIs
• Participation with the store manager in the recruitment of the team
• Direct reporting to the store manager and the retail manager when the store manager is absent
• Management of store schedules in the absence of the store manager
• Ensures the application of retail processes in the store
• Ensures customer service meets “AMI service in store” standards
• Development of customer loyalty and customer file
• Actively participate in all CRM operations in store
• Guarantees the application of VM standards and is responsible for the general condition of the store
• Monitoring stocks, deliveries, stock output, loans, defective, transfers, cycle counting, pending delivery
• Active participation in the store’s annual stock take
• Lead daily briefs in collaboration with the store manager
• Stock management to ensure that sales potential is maximized
• Supervise cash operations

• Solid management and sales experience in the high-end ready-to-wear sector
• Familiar with sales techniques
• Cheerful, dynamic, committed
• Excellent interpersonal skills
• Enjoy teamwork
• Results-oriented
• Strong sense of customer service
• Strong sense of fashion
• Good understanding of the sector and its trends
• Fluency in Italian and English essential
• Another language is a real asset

Another language is a real asset

• Join a fast-growing and caring fashion house
• Have a rewarding experience in a brand that promotes "Friendly Luxury"
• Join a stimulating and passionate team