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Assistant Store Manager

Spectrum

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Location:
United States , Schenectady

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Are you a natural leader who thrives in a fast-paced retail environment? Do you have a passion for coaching teams, driving sales, and creating an exceptional customer experience? If so, we are looking for you! At Spectrum, we believe that every customer interaction is an opportunity to create meaningful connections and deliver exceptional service. As an Assistant Store Manager, you play a critical role in bringing this vision to life. You will lead by example, fostering a high-performance sales culture while ensuring every customer leaves with the right products and an outstanding experience. By coaching and empowering your team, you will drive sales, build customer loyalty, and contribute to the overall success of the store.

Job Responsibility:

  • Lead & Inspire – Support and motivate your team to achieve sales goals, deliver exceptional customer service, and create a positive, high-energy work environment
  • Drive Sales & Retention – Coach employees to build strong customer relationships, resolve escalations, and recommend the best solutions to retain and upgrade customers
  • Develop your Team – Recruit, train, and mentor team members, helping them grow their skills and succeed in a fast-paced, goal-driven environment
  • Ensure Operational Excellence – Manage daily store operations, including staffing, scheduling, and compliance with company policies to maintain efficiency and productivity
  • Create an Exceptional Customer Experience – Maintain a welcoming, well-organized store that reflects Spectrum’s brand and ensures customers receive top-tier service
  • Manage Inventory & Compliance – Oversee inventory control, enforce company policies, and complete audits to minimize losses and keep the store running smoothly

Requirements:

  • Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straightforward and professional manner
  • Significant time working retail store environment
  • Proven ability to lead others and motivate them to succeed in a goal and incentive-based work environment
  • Detail oriented and a good problem solver
  • High comfort level with personal technology, such as mobile devices and personal video platforms
  • Knowledge and ability to use computer and software applications
  • Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively
  • Work scheduled overtime as needed
  • High School Diploma or equivalent
  • 2-3 years Sales/Customer Service experience

Nice to have:

  • 1+ year Management experience
  • 2-3 years Telecommunications/wireless experience
  • Familiarity with the latest technology and devices
  • Willingness to travel to other locations as business needs dictate
  • Bachelor’s Degree or equivalent work experience
  • Certifications in sales training are a plus
What we offer:
  • comprehensive pay and benefits package
  • commission earnings target starting at $12,100

Additional Information:

Job Posted:
December 29, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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