Assistant Store Manager Job at Crocs (Newark)

Job Description

As an Assistant Manager at Crocs, you’re at the heart of crafting unforgettable experiences for our consumers. You’ll lead the store team to deliver outstanding experiences while driving sales and supporting daily operations including opening and closing procedures, cash handling, store recovery standards, and ensuring the store is business ready every day.

Job Responsibility

Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards
Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities
Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
Models best practices and partners with Store Management to drive sales performance, leveraging proven techniques to improve individual KPIs and inspire team success

Requirements

Must be 18 years or older
2-3 years of retail experience with a preference for candidates with prior store leadership roles
Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position
Desire to succeed in a high growth, fast-paced retail environment
Proven track record inspiring and empowering teams while driving performance and achieving results
Valid driver’s license and acceptable driving record may be required if driving is an essential job function
Ability to move merchandise with appropriate equipment to and from backroom and sales floor
Ability to place and arrange items on all shelves and racks
Ability to climb and descend ladders while carrying merchandise
Ability to lift 30 pounds or more with assistance
Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
Ability to stand, walk, kneel, or balance for a duration of time
Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer