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This position is responsible for proficiency in all areas of a retail operation. The position serves as the second in charge of operations to the Store Manager. Duties include providing leadership and direction to the store and salon team, ensuring a positive customer shopping experience and performing operational activities throughout the store and giving appropriate direction to the store Team Members. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
Job Responsibility
Provide leadership and direction to the store and salon team
Ensure a positive customer shopping experience
Perform operational activities throughout the store
Give appropriate direction to the store Team Members
Promote a safe and productive work environment for all Team Members, customers, and vendors
Train Team Members on the appropriate application of policies and procedures
Requirements
Previous retail leadership experience is required
Experience with pet/live animal knowledge is strongly preferred
Supervisory experience preferred
Must be at least 18 years of age and possess a valid driver's license
A high school diploma or equivalent is preferred, but not required
Regardless of education level, Associates must be able to read, write and count accurately
Nice to have
Pet/Live Animal, pet food, pet product knowledge is strongly preferred
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict