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Assistant Store Manager plays a key role in leading store teams to generate sales and create the best customer experience while ensuring the store is visually distinctive. The role involves collaborating with others to grow business, maintaining visual standards, and building a strong team through recruitment and development.
Job Responsibility:
Lead store teams to generate sales, profit, minimize losses, and create the best possible customer experience
Ensure store is visually distinctive and impeccably maintained
Identify opportunities to grow business and improve performance through collaboration
Maintain corporate visual merchandising directives and standards
Work with visual merchandising team to ensure clear communication
Partner with store management team to achieve company standards and objectives
Focus staff on importance of quality relationships with customers
Ensure accountability in building a repeat customer base
Complete daily/weekly store walkthroughs
Evaluate product performance, pricing, staff service levels, and inventory levels
Communicate to Store Manager what is driving sales and develop strategies to maximize business
Analyze store level reports and create action plans to improve results
Assist with manpower planning, recruitment, interviewing, and hiring processes
Work with Store Manager to build bench strength for key positions
Participate in weekly management meetings
Clearly communicate store and individual sales goals and key performance expectations
Provide a great customer journey and achieve exemplary mystery shop results
Requirements:
Previous track record of supervisory or specialist roles within a premium or luxury brand
Previous people management experience
Effective communication skills
Ability to collaborate and recognize contributions of others
Courage to give feedback that promotes positive behavioral change
Ability to adapt fast and work with pace
Energetic with a clear presence on the shop floor
'Can do' approach to issues
Ability to make informed decisions to find in-store solutions
What we offer:
Competitive and comprehensive benefits program
Protection, peace of mind and flexibility designed to support associates
Inclusive and diverse community with strong sense of belonging