Assistant Store Manager

• Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained
• Identify opportunities to grow the business and improve performance through collaborating with others
• Maintain corporate visual merchandising directives and standards for sales floor and back room
• Work alongside the visual merchandising team to ensure clear communication and understanding between VM and store teams
• Partner with store management team to build on business opportunities and achieve company standards and objectives
• Focus staff on the importance of quality relationships with internal and external customers
• Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service
• Complete daily/weekly store walkthroughs
• evaluate product performance, pricing, staff service levels and inventory levels
• Communicate to the Store Manager what is driving sales and discuss any issues/priorities, in order to develop strategies to maximize business
• Ensure there are weekly visual presentation action plans
• Analyze store level reports and create action plans to improve results
• Assist with the manpower planning, identification, recruitment, interviewing and hiring processes
• Recruit store personnel with a broad range of perspectives, experiences and backgrounds
• Work with the Store Manager to build bench strength for key positions, including possible successors
• Participate in weekly management meetings alongside other staff meetings
• Clearly communicate to staff: store and individual sales goals and other key performance expectations
• sales results and provide guidance on what is needed to improve performance
• Providing a great customer journey and achieving exemplary mystery shop results

• Previous track record of supervisory or specialist roles within a premium or luxury brand
• Previous people management experience
• Effective communicator with the ability to cultivate belonging
• Collaborate to win and recognize and celebrate the contributions and achievements of others
• Courageous in giving feedback that promotes positive behavioral change
• Adapt fast and work with pace
• Energetic and inspire trust showing a clear presence on the shop floor
• Approach all issues with a ‘can do’ approach and make informed decisions to find in store solutions

Competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support associates – both at home and at work