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Reporting to the Store Manager, the Assistant Store Manager of AMI PARIS South Coast Plaza will ensure the store is running efficiently. Alongside with his/her team, the Assistant Store Manager will drive sales and the performance of the store, while continually creating an engaging client experience. The Store Manager’s mission is to drive sales while creating a dynamic environment with excellent customer service.
Job Responsibility:
Aid the Store Manager in the day-to-day responsibilities
In the absence of the Store Manager, be responsible for the smooth running of the store and any operational duties
Manage reception of the goods and ensure they are correctly validated in the systems
Ensure that the store is well maintained: presentation of products, cleanliness, maintenance of the premises
Follow-up & manage inventory (rotating inventories, management of cash register and stock errors, etc.)
Actively participate in the Visual Merchandising of the store, follow VM guidelines and propose options during rotations
Support team to achieve individual and team sales targets
Participate in the recruitment of new team members
Bring the team together by representing and transmitting the AMI culture
Continually share with the team products and brand knowledge
Ensure the development of team members’ skills and sales techniques
Welcome customers according to AMI values: being friendly, smiling, and always in a good mood
Understand customer needs and propose a relevant selection of products while encouraging cross selling
Introduce new customers to the brand and focus on developing long-term relationships
Monitor and optimize the Key Performance Indicators of the store and team (Conversion rate, Units Per Transaction, Average Transaction Value, etc.)
See business opportunity and possible challenges to help initiate changes and improve the business
Requirements:
Minimum of 2 years of luxury management experience
Team player with a strong sense of team leadership to deliver results beyond expectations
Detail oriented, operationally sound
Excellent customer service skills and strong ability to foster a customer-service spirit in store
Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends
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